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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 1106 reviews
86%
Recommend This Property

Ratings Breakdown

1106reviews

  • 5 Stars
    682
  • 4 Stars
    214
  • 3 Stars
    89
  • 2 Stars
    73
  • 1 Stars
    48

Great vacation hotel!

By

March 27, 2017

club

We loved this hotel. It was in a very convenient location. Able to walk to all shopping and restaurants on Clearwater beach. Beach acces was only a few minute walk as well which was very convenient! Pool was amazing!

The only complaint I have is some of the staff that worked at the restaurant located in the hotel (jimmys). The food was great but our waiter was the most rude waiter I have ever had.

Other than that our stay was awesome. Would highly recommend this hotel.

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Nice hotel

By

March 27, 2017

club

Traveled for family vacation. Pool area was great. Clean, plants of chairs to relax on. The only complaint is that there were frequently no towels in the pool area. Staff at tiki bar and at restaurant were wonderful. Front desk staff was less than friendly however. Room was very clean. Nice shower. Had shelving in shower to put shampoo, soap, etc which was great! Bathroom overall was a little small but workable. Internet connection was terrible. Devices frequently lost connection or wouldn't connect at all. Also no beach area. Just on the ocean with nice views. Closest beach access was 10 mins walk away. Overall nice hotel.

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sejour reposant

By

March 25, 2017

club

deçu a mon arrivé avec la personne a l'accueil
mais le tout a ete regle le lendemain avec une Dame ultra compétante et sympathique

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hotel spring break

By

March 23, 2017

club

Fun Spring break with the kids.Clean hotel with friendly staff. Pool and water inlet views are stunning.

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Amazing

By

March 23, 2017

On the beach, amazing location and great staff. Love visiting this property, never fails me.

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Needs a makeover

By

March 22, 2017

club

We chose this hotel because it was on the beach and Holiday Inn hotels are usually a great value with clean rooms. Unfortunately, this hotel did not meet our expectations. Our bathroom was not cleaned well, and we were missing towels and Kleenex (basic necessities!). The bed and pillows were comfortable, and the valet staff were efficient and friendly.

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Staff needs training in IHG status program.

By

March 21, 2017

Majority of the Front Desk staff do not have professional customer service skills. We had major problems with our room!

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Great stay!!

By

March 19, 2017

club

We spent 3 nights in Clearwater and had a great stay. Everyone at the hotel was super friendly and made us feel welcome. The room was clean and the maid staff were all friendly and greeted us when we passed. We had an excellent view and would come back here

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Fl Vaca

By

March 19, 2017

club

The room was okay
We would have preferred a room with a better view.
Noisy at night I believe due to a parking garage directly across from our room. Also I believe there was construction going on.
The breakfast was a good deal. John was our waiter most days and was fantastic. He loves his job
For sure.
Valet parking was good but pricey. I think you have to be more upfront letting people know this is required. I did t know it until I went back after the reservation was made and saw it In fine print. Overall an okay place nothing special

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March Madness

By

March 18, 2017

This is a very comfortable, affordable hotel in a GREAT
location. Spring break was happening, but if you want a nice, more sedate hotel without a lot of partying going on, this is the place. Very helpful

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Satisfied

By

March 16, 2017

club

Very satisfied with the overall cleanliness and the friendly staff. Food was good. Pool was clean and heated. Loved the valet parking and those guys were good at parking and retrieving my car.

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Great service

By

March 14, 2017

club

We loved the holiday Inn! The location, staff, was great! We did not care for the valet parking. It was hard for us with a family to always have to have someone get our keys for us.

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