Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.1

based on 767 reviews
82%
Recommend This Property

Ratings Breakdown

767reviews

  • 5 Stars
    417
  • 4 Stars
    153
  • 3 Stars
    86
  • 2 Stars
    66
  • 1 Stars
    45

AC blowing on bed

By

May 24, 2018

The first night of my stay, the vent for the AC unit was blowing directly on my bed. I had the worst night of "sleep" that I ever experienced. I barely slept on Friday night and in the morning, my neck was killing me from the AC blowing on me. My son was sleeping in the other bed so i could not have slept there.I don't know how its possible that no one complained about this before.In the morning, i called the front desk and the maintenance tech came and flipped the diffuser upside doen so the air would no longer blow on the bed. They did not offer any type of compensation for my sleepless night. This is not the experience that i expect when I stay at a Holiday Inn.

We stayed at your hotel because we played a baseball tournament at Diamond Nation. The majority of the people that i saw at the hotel were families staying there because of the baseball tournament. For a hotel that cateers to children playing baseball, why is there only 1 video game in the hotel? You should have an awesome gameroom that will enable you to attract more families to stay at your hotel.


Very disapointing stay. My family and my team will be staying at a differnt hotel when we come to future Diamond Nation tournaments

Read More
Read Less