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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 565 reviews
92%
Recommend This Property

Ratings Breakdown

565reviews

  • 5 Stars
    360
  • 4 Stars
    132
  • 3 Stars
    38
  • 2 Stars
    22
  • 1 Stars
    13

Not the usual Holiday Inn

By

September 18, 2017

platinumelite

It appeared to be an older property that had been renovated and for the most part looked like most Holiday Inns. They have a nice restaurant and bar on site but a continental breakfast was not included as it usually is. There were problems with the cable TV, snowy pictures on the network stations, we couldn't enjoy watching TV while we were in the room. Not a big deal for us but a little disappointing. The AC/heater unit worked, but it didn't have a thermostat so instead of keeping a relatively comfortable temperature you kept having to get up throughout the night to turn it on or off. I didn't sleep well at all. The bed and pillows were very comfortable, but I kept waking up too cold or too hot. I don't think my husband noticed. The bathroom came with the usual hygiene items but there was no bathtub, only a shower. Whether or not I would recommend this location to someone would depend on who it was, and I would let them know about my experience. If you're not temperature sensitive during sleep, and you don't watch network TV or enjoy a soak in the tub, this location might be for you. It wasn't bad, but it wasn't great either. It was, so far, my least satisfying Holiday Inn experience.

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Great Hotel

By

September 16, 2017

From the time you step in until you leave you are provided great service and are able to relax and enjoy yourself.

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Don't ask for help

By

September 15, 2017

club

Room was fine but don't ask local questions. Like do you need dinner reservations in town. Staff said no, reality then was a 2 hr. Wait. And front desk phone never answered. Do it yourself just fine. If you need help, forget it.

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Friendly staff, clean rooms

By

September 14, 2017

platinumelite

I thought that the stay was very good, except, I didn't care much for the breakfast buffet. The food was very bland. Salt and pepper helped some but not much.

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Front Desk Staff Need More Training

By

September 12, 2017

It was almost 10 pm when we arrived at the hotel. We had already parked and brought our bags in when we checked in. Once we were all checked in, the lady who checked us in told us we needed to drive around back because it was closer to our room. So we loaded everything back in our car and drove around to the back. When we got to the back, the door she told us to enter was at the other end of the hotel and we had to drag out stuff all the way down there. There was a door right outside of our room that would have been much closer. As a long time Priority Club member, I was also disappointed that when we checked in there was nothing mentioned about me being a Priority Club Member. There was also no breakfast provided unless you went to the restaurant and paid $12 a person.

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Very nice hotel

By

September 11, 2017

club

Room was clean an comfortable. Staff was very friendly and helpful.

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Pleasant stay.

By

September 11, 2017

Great service, comfortable rooms, decent dining. Stayed here after visiting Yellowstone. Pleasant stay after primitive lodging at Yellowstone.

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Comfortable room

By

September 11, 2017

club

Great place to stay. Convent to downtown activities. Also easy access to yellowstone from two entrances. Beautiful area

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Business trip

By

September 09, 2017

club

Restaurant was most disappointing. The food was cold.

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Great shower!

By

September 09, 2017

club

Extremely comfy bed and pillows. Really nice shower with powerful shower head. Breakfast room not included at this location.

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inadequate supply of towels and washcloths

By

September 08, 2017

platinumelite

Booked for 4 guest, but only supplied with towels for 3.

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Great stop before Yellowstone

By

September 07, 2017

The hotel was perfect for our night before we went into the Park. I would stay here again, was clean and very nice.

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