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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.2

based on 595 reviews
87%
Recommend This Property

Ratings Breakdown

595reviews

  • 5 Stars
    293
  • 4 Stars
    191
  • 3 Stars
    56
  • 2 Stars
    32
  • 1 Stars
    23

Good Staff and Food, But Not relaxing

By

January 23, 2017

club

This hotel, lacks a relaxing long area, parts of the restaurant were draughty, The swimming pool was too cold for a relaxing swim as planned, The lounge area in the front entrance, was overtaken by business meetings on mass, We were woken up at 7am on a Saturday morning by other residents banging on doors to the point of hammering on the doors to wake their friends, appalling for a relaxing stay away from home.

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Great Stay

By

January 23, 2017

club

Had a great stay and entertained our grandchildren, all good but would have been perfect if the pool had been up to proper temperature

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Restaurant

By

January 23, 2017

platinumelite

Poor to average food. Expensive bar.
The staff are very pleasant to deal with.
Can the breakfast open earlier than 6.30 as I have a building site to open

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Good location

By

January 23, 2017

Good hotel in excellent location. All the usual extras that holiday inn provide.

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Good room very comfortable

By

January 20, 2017

club

A winter visit, Room was very comfortable and warm, pool was recovering from a breakdown so cooler than usual.
Restaurant was disappointing, a bit expensive for a limited menu particularly if you cannot eat spicy food. Heating was low too perhaps struggling to cope with -2deg outside.
So much of this is down to personal preferences!

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Comfortable stay after initial problem

By

January 18, 2017

club

Enjoyed our stay after initially having a water flow problem with the allocated room. However prompt service by reception staff meant the rest of our stay was comfortable and problem free. We had a comfortable bed and the stay on the whole was very enjoyable. Will definitely consider re staying here again.

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Attentive staff

By

January 18, 2017

club

Two people in our group were having difficulty walking upstairs as no lift. The lady on duty immediately contacted us and allocated 2 ground floor rooms. Excellent service

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New Year's Eve

By

January 11, 2017

Stayed with a group of people for the family New Year's Eve dinner, very good night , food good although the beef was a little tough ! Excellent disco

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Staff

By

January 10, 2017

club

Staff very efficient and helpful. Nothing was too much trouble

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colchester

By

January 10, 2017

club

comfortable, welcoming hotel, breakfast well worth the money

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A truly nice hotel

By

January 09, 2017

club

Nice and clean. Free parking available. Friendly staff.

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Welcoming and friendly staff

By

January 09, 2017

club

Great value for money with great facilities and excellent staff.
Room was clean and tidy comfy bed and refreshing shower.
Have stayed at this hotel regularity over the past 3 months for work and have never faulted its value for money.

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