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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 677 reviews
83%
Recommend This Property

Ratings Breakdown

677reviews

  • 5 Stars
    376
  • 4 Stars
    159
  • 3 Stars
    51
  • 2 Stars
    44
  • 1 Stars
    47

Extremely Saggy Mattress-Horrible Sleep

By

May 24, 2017

club

My husband and I usually stay at Holiday Inn properties when we travel and this is the first one that we were disappointed with. The main and ONLY reason was the bed. The mattress was old and sagged in the middle. It felt as if a hole was in it or there was no support frame for the bed. We had to get up very early to attend a graduation and we didn't get any good sleep because of the bed. It was too late to call the front desk to change rooms because the hotel was booked up due to the graduation at Fort Jackson. Extremely disappointed.

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Perfect weekend

By

May 24, 2017

club

Hotel was excellent, no problems during my stay. Enjoyed ever moment of both business and leisure time away from home.

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Relaxing atmosphere! Superior service!

By

May 23, 2017

club

As an IHG Member I always try to reserve my hotel stay through IHG HOTEL chains. Never have I had a bad experience staying with HI Hotels. My visit at HI Columbia, SC was one of the most relaxing experiences ever. The staff was very informative about things to do in the area and accurate with directions. I highly recommend this hotel to future guest.

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Amazing Slumber!

By

May 23, 2017

club

The bed, pillows, and linens allowed for an amazingly sound sleep. The room was nice and quiet, too. I did feel that the room could use additional USB outlets.

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Safe clean room

By

May 19, 2017

club

This is a safe clean hotel. It has a nice pool and workout room.

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Better than most!

By

May 18, 2017

club

I had an enjoyable time staying at the property. The staff is always friendly and professional.

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passing thru

By

May 13, 2017

toilet didn't flush properly and internet issues.

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Great experience!!!

By

May 12, 2017

We were tired having traveled from Florida. We had stayed other places and were not happy. This was our maiden voyage to something new. Very pleasantly surprised. While researching we found they had a restaurant in house. We had always eaten at The Roadhouse which nice but you had to go across the street and walk to the restaurant. The food was excellent and even though it was in the lounge it was quiet and pleasant. We are used to a free breakfast but the food the next day was great. The room, shower, the receptionist, the room next the receptionist, and the TV was a great experience! On our return to Florida we will be staying here!

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Desk clerks

By

May 11, 2017

club

I wasn't too pleased with the over night desk clerk. Just be mindful when you stay that the open vending lobby do not accept cash although the desk clerk will try and tell you something different!

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Great Stay

By

May 09, 2017

I usually stay here when I'm in town. The staff is courteous and the facility is modern and maintained well.

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Very nice place to stay

By

May 08, 2017

I enjoyed my stay here due to the friendly staff and excellent room. I loved the two different type pillows on each bed with the option for others if wanted.
I wish i were going to be in the area again so i could stay there once again, but i dont have any more children at Fort Jackson.

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Convenient and Rates

By

May 06, 2017

Overall, the stay was fine. The person at front desk could have been more helpful.

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