Rated 4.2 out of 5 by 157
Rated 5.0 out of 5.0 by Lamar76 Great Staff
Stay twice a month on business travel. Always great service and attention from staff. Good food in restaurant. Hotel lobby and rooms still need a spruce up, but overall good value.
May 26, 2015
Rated 5.0 out of 5.0 by SK_Y good
great service and they serve hot cookies every evening. Enjoyed my stay here
May 18, 2015
Rated 1.0 out of 5.0 by shotwoody Time to Update
This hotel is not up to my standards as a Platinum member and I was disappointed to have to leave before staying one night at this sole IHG property in downtown Concord. Holiday Inn is normally a well kept and well run facility, however, this place was unable to meet my expectations for cleanliness at a 3-star property.
May 14, 2015
Rated 5.0 out of 5.0 by PGHP2015 EVERYTHING WAS GREAT
I STAYED AT THE HOLIDAY INN HOTEL FOR 2 NIGHTS IN CONCORD MASS. AND WAS TREATED GREAT.
WHEN I TRAVEL ON MASONIC BUSINESS I STAY AT THE HOLIDAY INN.
I GO TO FLORIDA EVERY YEAR ON VACATION AND STAY AT HOLIDAY INN RESORT ON ROUTE 192 IN ORLANDO WHERE I AM A MEMBER.
May 14, 2015
Rated 5.0 out of 5.0 by telfordpnt great rate service
great to check in to get drinks voucher to the bar
pool is always great to escape before some adult beverages
location is walking district to down town area
May 4, 2015
Rated 4.0 out of 5.0 by Rob on the road Value
A great value and location for business or leisure travel.
May 4, 2015
Rated 5.0 out of 5.0 by ESCmom supportive staff
The location was perfect for our needs and the staff was excellent
April 29, 2015
Rated 5.0 out of 5.0 by Petester603 TLC (Tender Loving Care) is a complimentary gift at this location
This is the first place I choose when I need a place to stay in Concord. Every staff member I have interacted with seems to genuinely care how I am doing and will do whatever they can to make sure my stay is all that it can be.
This level of customer service is what sets this hotel above all others. The amenities that a hotel can provide are all pretty similar, but the people at a location can make all the difference.
The restaurant within the hotel is called EJ's. The food is equal or better than you might find in many other restaurants. They make some of the best pizza I have ever had. They toss the dough right before your eyes and you can watch them place it right in the Brick Oven.
The pool, hot tub, sauna and physical fitness room are all wonderful and well cared for. I was able to swim etc every morning and was never disappointed.
The rooms are spacious and very comfortable. Having a refrigerator, microwave etc. makes the stay more like home.
I loved every day I was able to spend her and I would like to mention a special thanks to the Front Desk/Guest Services Team. I had a lot of contact with them and I can honestly say that I have not dealt with a group of people with more professionalism and dedication to meet the needs of their guest. I also found them to be genuine and showed in everything they did for all of the guests.
April 10, 2015