Rated 4.2 out of 5 by 151
Rated 5.0 out of 5.0 by ESCmom supportive staff
The location was perfect for our needs and the staff was excellent
April 29, 2015
Rated 5.0 out of 5.0 by Petester603 TLC (Tender Loving Care) is a complimentary gift at this location
This is the first place I choose when I need a place to stay in Concord. Every staff member I have interacted with seems to genuinely care how I am doing and will do whatever they can to make sure my stay is all that it can be.
This level of customer service is what sets this hotel above all others. The amenities that a hotel can provide are all pretty similar, but the people at a location can make all the difference.
The restaurant within the hotel is called EJ's. The food is equal or better than you might find in many other restaurants. They make some of the best pizza I have ever had. They toss the dough right before your eyes and you can watch them place it right in the Brick Oven.
The pool, hot tub, sauna and physical fitness room are all wonderful and well cared for. I was able to swim etc every morning and was never disappointed.
The rooms are spacious and very comfortable. Having a refrigerator, microwave etc. makes the stay more like home.
I loved every day I was able to spend her and I would like to mention a special thanks to the Front Desk/Guest Services Team. I had a lot of contact with them and I can honestly say that I have not dealt with a group of people with more professionalism and dedication to meet the needs of their guest. I also found them to be genuine and showed in everything they did for all of the guests.
April 10, 2015
Rated 5.0 out of 5.0 by Symington247 Great Place in Center of Town
Great place to stay in center of town. Has pool and hot tub as well as a few pieces of work out equipment. I liked the staff and the food, but the price was also great. The sofas in the lobby were worn out, but still comfortable. Room was nice and bed was very comfortable
April 8, 2015
Rated 5.0 out of 5.0 by ronnie1946 the hotel and staff are great
my only problem was the restaurant
very the breakfast had a lot to be desired
April 8, 2015
Rated 3.0 out of 5.0 by 69John!4 A Little Pricey
I think the price, while comparable to other hotels in the Concord area was high for this property. There was no menu for the restaurant in the room, and no promotion of it in the lobby. The young lady at the front desk was very pleasant and a pleasure to deal with. The main problem was a very loud bathroom ventilation system. And the heating system is old style. I didn't use it because i knew it would be loud, but I like it cool in the room anyway. I stay in Holiday Inns when possible because of my IHG membership.
April 3, 2015
Rated 4.0 out of 5.0 by Col71 Convenient location
Convenient location and helpful staff. Wish onsite restaurant had different hours, was only open 4 (or 5)- 9 which didn't work for us. We definitely would of taken advantage of the restaurant had it been open later.
April 1, 2015
Rated 4.0 out of 5.0 by Edith45 Great Value in Concord, NH
Downtown location, service and accommodations make this an excellent choice for business travels. I stayed here twice last month and will stay here again if I have additional work in Concord.
March 28, 2015
Rated 4.0 out of 5.0 by Gkelly44117 Great Location
The hotel is easy to locate and near many amenities for business persons and tourists alike. The staff was very friendly and accommodating.
March 20, 2015