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Rated 3.7 out of 5 by 550 reviewers.
Rated 5.0 out of 5.0 by Your people are great! I have to rave about how friendly and helpful the staff was. First Dominic was extremely helpful with our reservation and working with us on changes. Then Amanda was terrific when we checked in, very late at night mind you, getting us a room that my picky spouse was happy with. Housekeeping was terrific all during out stay. It must be hard on them with guests coming and going from the beach constantly but they did a great job for us. Whenever we had a request the staff was quick to respond. We had such a good time there we extended our stay an extra night with thanks to Mellisa. August 27, 2015
Rated 5.0 out of 5.0 by Amazing Staff From walking in the door and being acknowledged immediately, this was a very relaxing experience, no doubt due to the professionalism and friendliness of the staff. I had direct contact in some form with Front desk, restaurant, outside bar, housekeeping and management staff, none of which I was disappointed. So nice to have the beach just outside the front doors. Accommodations very clean and equipment in good working condition. This will be a regular stop on my radar. Thank you for an uneventful, relaxed stay. August 26, 2015
Rated 3.0 out of 5.0 by Stay I really like this hotel and always try to stay at this one. Although this time it was not as expected. The bathroom was disgusting. There was p... on the floor and the toilet sit. It seemed like someone had used the bathroom and forgot the flush and clean it up... I told the lady at the front desk, she did not send anyone to clean it. Very disappointed. August 24, 2015
Rated 2.0 out of 5.0 by Rooms nothing special, nice staff Rooms are very dated and not the cleanest, i had to have the linens changed upon entering room for the 1st time due to dirt and hair on the bed. Went to dinner and came back to a roach in the bathtub. We were on the 5th floor and had kids above us running in the halls pretty late. Front desk staff was very nice but the room being unclean kept us away from eating or drinking anything that wasn't sealed which means we never set foot in the dining room or had any of the complimentary lemonade. Beach was very nice and free of any seaweed, enjoyed it out there, very relaxing. August 24, 2015
Rated 3.0 out of 5.0 by Clean room, Nice beds I expected more from a Holiday Inn. Rooms were nice enough. Waited in line to check in for 20 minutes. Not enough staff. Restaurant food was OK - not great. Service was bad. Prices high. Waiters were not trained well. Very slow and didn't seem to know their jobs. Breakfast buffet was not very good. Food ran out several times but the restaurant was not busy. No children's medicines in gift shop. August 23, 2015
Rated 5.0 out of 5.0 by Ahhh the Island Stay I'm actually coming back for the holiday weekend and can't wait to get there! The hotel is perfect for a get away. I know some have complained of dirty windows/small/slow elevators....really???? The hotel had a hot shower and a clean bed. What more do you expect from a hotel right on the beach? I sure there would be no pleasing these complaining people no matter what. We enjoyed our stay and slept soundly! I would recommend this hotel to anyone who wants the convenience of being a couple footsteps from the sand. Having a hot shower before getting into a clean comfortable bed for the night. This is not home it is a hotel! August 22, 2015
Rated 3.0 out of 5.0 by Loud band and poor restaurant service. We were given an upgrade, a room with a view of ocean because of reward status, but was not informed that the band that plays til 10 o'clock would be outside our room window in the bar each night. Ordered lunch from restaurant one day to enjoy on the beach. Got to the beach with food and the hamburger was missing the top bun, had to walk all the way back to the restaurant to get the bun. Also the restaurant closes at one every day for lunch. When they say one they mean one, because a family showed up to eat at 1:00 and they were turned away. Just not the best experience we have had at a Holiday Inn. August 20, 2015
Rated 4.0 out of 5.0 by great service good, nice.................................................. August 20, 2015
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