Rated 3.7 out of 5 by 549
Rated 5.0 out of 5.0 by Missing Roatan Amazing Staff
From walking in the door and being acknowledged immediately, this was a very relaxing experience, no doubt due to the professionalism and friendliness of the staff. I had direct contact in some form with Front desk, restaurant, outside bar, housekeeping and management staff, none of which I was disappointed. So nice to have the beach just outside the front doors. Accommodations very clean and equipment in good working condition. This will be a regular stop on my radar. Thank you for an uneventful, relaxed stay.
August 26, 2015
Rated 3.0 out of 5.0 by EE25 Stay
I really like this hotel and always try to stay at this one. Although this time it was not as expected. The bathroom was disgusting. There was p... on the floor and the toilet sit. It seemed like someone had used the bathroom and forgot the flush and clean it up... I told the lady at the front desk, she did not send anyone to clean it. Very disappointed.
August 24, 2015
Rated 2.0 out of 5.0 by TexasDJ Rooms nothing special, nice staff
Rooms are very dated and not the cleanest, i had to have the linens changed upon entering room for the 1st time due to dirt and hair on the bed. Went to dinner and came back to a roach in the bathtub. We were on the 5th floor and had kids above us running in the halls pretty late. Front desk staff was very nice but the room being unclean kept us away from eating or drinking anything that wasn't sealed which means we never set foot in the dining room or had any of the complimentary lemonade. Beach was very nice and free of any seaweed, enjoyed it out there, very relaxing.
August 24, 2015