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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4

based on 887 reviews
81%
Recommend This Property

Ratings Breakdown

887reviews

  • 5 Stars
    416
  • 4 Stars
    233
  • 3 Stars
    108
  • 2 Stars
    69
  • 1 Stars
    61

Outdated

By

August 21, 2017

The facility is in a very convenient spot close to resistente and shopping. However, the rooms, pool and workout room are very outdated.

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Terrible Hotel Property with Friendly Staff

By

August 20, 2017

This hotel is in a sad state of order. Everything is old and out dated. Hallway carpet loose, light fixtures old, beds are terrible and inhibit a persons rest, tub is cast iron and small with faucets that do not function well. A/C units are from the 70's? that are loud and noisy with no thermostatic control.

If looking for a quality hotel to enjoy your stay away and get good rest - STAY AWAY and look else where.

The staff is kind and helpful as you would expect at any quality hotel, but no way that out weighs the poor condition of the property.

Disappointed that I used points to stay at this run down property.

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Close to the airport

By

August 18, 2017

This hotel is a good choice for an early flight the next morning.

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Chicago convenient

By

August 17, 2017

platinumelite

Great relaxing stay near Chicago away from traffic

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Great for relaxing!

By

August 17, 2017

I stayed here for a wedding, and had been traveling most of the summer and it was such a nice place to stay! Comfy bed, nice staff, and really relaxing! The dining hall here is really pretty, and the wedding went wonderfully! Thanks for a nice stay!

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4th floor room

By

August 17, 2017

Room smelled of smoke and the hotel looks like it needs updating and refurbishing.

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Great place

By

August 17, 2017

Comfortable beds. Quiet location. In town for a funeral and staff very helpful.

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Just fine

By

August 16, 2017

club

just fine but as the hotel is 10 minutes drive from the town, a proper bar would be an asset.

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Fantastic Birthday Celebration

By

August 14, 2017

club

I checked in for my Godchild early and Jon at the front desk was so accommodating and upgraded her to a King bed. She said that was the best bed she ever slept on in her whole life . They enjoyed the pool many times and loved everything about it . She said she loved the room with all the amenities. She definitely wants to come back here again. She said everything was excellent!

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Had a relaxing time

By

August 12, 2017

club

Just wanted to get away . Its was very relaxing . The pool was great and room service was perfect

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Free parking

By

August 12, 2017

You can park for free and take their shuttle, as long as your flight is after 7.

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Slept like a baby..

By

August 10, 2017

club

From The moment you Check in everyone is very friendly and helpful Love the Service .the rooms are very Clean and Comfortable I slept like a baby. Everything is so close by if you need to go out or just relax by the big beautiful pool or the jacuzzi..Love this place so much

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