Rated 4.0 out of 5 by 340
Rated 2.0 out of 5.0 by RJH1969 Poor service
The shower curtain was stained and drain plug in the tub did not work. the grout was was stained, either mold or just dirty.
When our room was made up the coffee and cups were not replaced.
We had stayed at this property ten years ago and our room did not appear to have any updates.
For the condition of this property it was highly overpriced.
July 27, 2015
Rated 4.0 out of 5.0 by Cubs53 Not all went well
This was my first experience with this hotel and I have to say that my first impression was very positive. The staff at the front desk were prepared, pleasant and immediately recognized my Spire Elite status. The answered questions efficiently and made certain that we were knowledgeable of the amenities at the facility and the shuttle that was available to get to the ballpark. We had a very enjoyable stay with the exception of the restaurant. When arriving for breakfast, we were not greeted nor shown to a table. Once we located a clean table, the wait staff were distant and really didn't seem very interested in taking our order. Coffee was brought to us in a paper cup even though there were mugs on the table to be used. The buffet area needed some housekeeping as well and we had to ask twice for bowls to be brought out. Neither of the two ladies working in the area were very efficient. If it hadn't been that we had a complimentary breakfast, I doubt if we would have stayed. This being the only area of concern, I would stay at this location in the future.
July 26, 2015
Rated 3.0 out of 5.0 by robotrobot Okay in a pinch
okay in a pinch.
Front desk was excellent.
Rest of Hotel was so so.
July 24, 2015
Rated 4.0 out of 5.0 by SC Guest Nice Location
It was a friendly staff and clean hotel. It is old but was convenient to downtown for Baseball or Football.
July 22, 2015
Rated 5.0 out of 5.0 by Ogre12 Great value
My daughter and I stayed at the hotel for one night prior to a doctor's appointment and everything was fine including breakfast. My only regret is that I didn't bring my swim suit because the pool looked so inviting. I don't understand the negative reviews because our stay was great.
July 21, 2015
Rated 4.0 out of 5.0 by homesick77 Clean and comfortable
Everything was good at the hotel with the exception of interent connectivity of my phone. The staff was friendly and professional. My room was clean and comfortable. I have stayed at this hotel before and I will stay again when I have to be in the area.
July 21, 2015
Rated 5.0 out of 5.0 by ferguson3 Great location and service
The hotel was very convenient for my trip to Ohio for business. The staff was friendly and the food was very good. The pillows were a bit lumpy but the bed was comfortable. Overall, it was a great value and I will be back.
July 20, 2015
Rated 5.0 out of 5.0 by Susanws65 Great friendly staff
We are always very happy with our stay. The staff at this location is very accommodating and friendly.
July 19, 2015