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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4

based on 678 reviews
80%
Recommend This Property

Ratings Breakdown

678reviews

  • 5 Stars
    311
  • 4 Stars
    192
  • 3 Stars
    76
  • 2 Stars
    62
  • 1 Stars
    37

Comfortable Stay

By

June 20, 2017

Stayed here for two night for a wedding in Cincinnati. The hotel is conveniently located near I-75 for easy access back into Ohio. We were also able to utilize the trolley that takes you into the downtown Cincinnati area with stops near by the hotel. There is also a Skyline Chili directly across the street from the hotel lobby!

The hotel definitely is showing it's age and could use a renovation. The lobby and common areas were a little worn and in need of definite updating. The room was comfortable but could use some updating as well.

We will definitely stay at this property again for the location and access to downtown Cincinnati.

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Great Location

By

June 19, 2017

Great Location, rooms were clean, beds were comfortable, breakfast was very good,
General Manager was very helpful in finding way around to local stores. would stay again

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Poor location

By

June 17, 2017

The location was not what we expected when we saw that this was listed as hotel on the riverfront. We looked out at the front of the building room. Our room was located across from the elevator and the ice room.

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Not great for newly weds

By

June 14, 2017

club

Next to the ice machine and no view whatsoever (it looked like maybe the dumpster?). Maybe one of the most outdated HI's I've experienced, with the bathroom as the only exception. I had hoped for acknowledgement of our reason for staying. I even showed up for check-in still in my wedding dress and was treated like average joe. There wasn't a hint of congratulations or we hope you enjoy your romantic evening.

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Very good pool and lounge.

By

June 14, 2017

Enjoyed our stay. Pool was very nice and had a grassy area that was a nice touch. The exterior landscape and grass was well manicured and maintained. Might suggest a separate seating/lounge area outside. Somewhere to go besides the pool, area. The pool area had 2 new gas fire pits, but is only open till 10:00 pm. For early morning it would be nice to have a place to go sit outside, but pool area doesn't open until 10:00 am. Overall a very good experience.

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Great staff

By

June 08, 2017

The staff were very welcoming and courteous to us. The rooms were very cleaned without odor.

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Great Game

By

June 07, 2017

The staff, food and all the other items needed during my stay was great. Will be back soon.

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Ballgame

By

June 07, 2017

club

Stayed here to attend a Reds game. It's convenient and clean.

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King Bed Request

By

June 06, 2017

club

Requested a King Bed when reservations were made but not available upon check -in.

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Good for one night

By

June 05, 2017

Not the best place we have stayed. The beds were not comfortable. The area its located in was a very scary place.

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Sheets had something on it. Staff lied and told me my money would b refund

By

June 05, 2017

club

Sheets were dirty looked like makeup or something. Looked like they had been slept on. I do not use makeup sooooo... Staff told me id have my money back on my card in two days its been over a week now and no 30.00 dollars. Ive called and call them and all i get was runaround I took nothing and room was just slept in. There should be no reason to have kept my money!

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Bottled water

By

June 05, 2017

Seals were broken on bottles, makes you wonder why
Also makes you wonder how much effort is put into cleaning the rooms

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