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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.4

based on 809 reviews
93%
Recommend This Property

Ratings Breakdown

809reviews

  • 5 Stars
    488
  • 4 Stars
    215
  • 3 Stars
    65
  • 2 Stars
    24
  • 1 Stars
    17

Gerat staff - key card not work

By

June 26, 2017

The hotel is a normal holiday Inn,, all works OK, the staff are great and really reponsive and caring. Had an issue with the key cardnot working several times, and on the 3rd vist they then started to accompany me to the room to ensure I could get in - which was great.

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Our hotel of choice when departing Gatwick

By

June 22, 2017

club

This hotel is perfectly located for Park and Fly from Gatwick. The rooms are clean and comfortable, staff helpful, and we always feel very welcome. Bath as well as shower is a bonus ( in our room, anyway). Highly recommended.

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Great start to my holiday

By

June 20, 2017

club

Clean comfy rooms polite staff
Stay and park was on site car moved whilst away to adjacent car park.
Food was average and quite slow.
All in all a place I have returned to and will continue to do so.

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Great stay

By

June 20, 2017

club

Very clean room great big comfortable bed great service a great experience altogether

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Convenient for Gatwick

By

June 16, 2017

club

Convenient overnight stop before Gatwick flight. Comfy clean room, good sleep quality, disappointing food in the bar/restaurant. Stayed here a few years ago and it has obviously been upgraded recently.

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Parking and Accommodation

By

June 12, 2017

club

I was recommended the hotel and the facility where I was able to leave my car whilst holidaying abroad. The service from end to end was excellent, and my car was returned in the same condition as when left. Hotel generally exceeded my expectations, and the overnight stay was very pleasant. The cost was also very competitive.

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Holiday inn worth

By

June 11, 2017

platinumelite

Great couple of nights stay room upgrade was a supprise

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Lovely hotel with very good customer service

By

June 10, 2017

This was a lovely hotel with excellent customer service. The room to which I was upgraded was exquisite in terms of interior deco and colour. I had a lovely short stay and when I come back to the area I will definitely use this hotel.

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great service

By

June 10, 2017

club

we felt very welcome when we arrived to go on our honeymoon when we returned the staff we very polite and the room was just lovely one of the best nights sleep I had for a long time very quiet as well as we got back to the hotel at 0400 after our flight and still didn't have to worry about leaving until 12 moo.

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Good location

By

June 09, 2017

Good location. Convenient for Gatwick. Helpful staff

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Good, clean hotel. Excellent service

By

June 08, 2017

club

The overall experience of staying at this hotel was very comfortable and relaxing. Have stayed before and will stay again

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Excellent

By

June 05, 2017

platinumelite

Thought the hotel was very good, staff welcoming after a very late flight and very early morning arrival.

Hotel is in good overall condition and has a high standard of accommodation.

I have no hesitation in recommending it.

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