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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 728 reviews
92%
Recommend This Property

Ratings Breakdown

728reviews

  • 5 Stars
    437
  • 4 Stars
    195
  • 3 Stars
    58
  • 2 Stars
    21
  • 1 Stars
    17

Excellent overall experience

By

March 23, 2017

We have stayed at a number of Inn's and this was our first time at a Holiday Inn which We were very happy with.The rooms were clean,beds very comfortable and breakfast was good quality plus good selection.Staff were friendly and helpful.Will definitely plan to stay again in a Holiday Inn based on our experience.5 Stars from us.

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Great stay as always

By

March 19, 2017

club

Would highly recommend this hotel for convenience value for money and staff are always super helpful booking taxis for airport and there's a shuttle bus if you prefer. Bar stays open late if you're arriving late and limited food menu is also available. Have stayed during summer months there's a lovely terrace outside. Would not hesitate in recommending this hotel.

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Good location for the airport

By

March 19, 2017

club

Good location for flying from Garrick airport and night stay before flying and car park package.
Quite and peaceful location and good standard of the bed rooms .
Good taxi service provided by the hotel to and from the airport.
Safe car park on hotel grounds.

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Service and comfort

By

March 17, 2017

club

Helpful reception able to look after our cases overnight pending early departure in the morning and arranged early morning call. Facilities in room and comfortable bed all good as usual

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Decent hotel

By

March 17, 2017

club

The rooms are finished nicely, furnished in attractive decor.
Staff are friendly, welcoming and helpful.
Food is also rather good, although the breakfast buffet could do with freshening up a little.
Not disappointed.

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Gatwick-Worth

By

March 17, 2017

Excellent service and staff. Highly recommended for business and leisure in this area. Not too sure about a £10 overnight car parking fee for business users or spire members.

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Great hotel handy for airport

By

March 16, 2017

Good hotel, rooms were clean and bathroom spotless with plenty of good sized towels. Restaurant staff welcoming and service and food were excellent

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Beds really comfortable!

By

March 15, 2017

club

Friendly and helpful staff on arrival, with rooms upgraded.

Beds really comfortable with no noise from adjacent areas.

Good breakfast in the morning with really nice staff.

Overall a really good experience

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comfortable bed and great sleep

By

March 15, 2017

club

Great room, we were offered an upgrade because I am a ihg member.

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friendly staff, good service

By

March 11, 2017

Good value for money, you know the standard to expect from Holiday Inns, never any unlikely surprises.

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Worth

By

March 10, 2017

Nice hotel rooms large, breakfast average food not great in general, good location and would visit again.

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Very comfortable

By

March 09, 2017

club

As stated I enjoyed my stay very much here at Holiday Inn Gatwick

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