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Rated 4.0 out of 5 by 92 reviewers.
Rated 5.0 out of 5.0 by Great Quality Very clean and staff was very nice. Overall it was a great stay... February 25, 2014
Rated 5.0 out of 5.0 by Felt VERY Welcome Thank you and Hats off to your staff. They were very helpful and courteous to me upon arrival, and throughout my stay. Your front desk even arranged for a complimentary ride for me to a private residence. The weather was so bad I was very thankful for this. My room was clean and a nice temp. Thank you for a nice experience. February 13, 2014
Rated 5.0 out of 5.0 by Great hotel & Staff Hotel stay was great! Room was nice, bed comfortable and the choice of pillows fabulous. The entire staff we encountered during our stay was very friendly and helpful. They made our stay more enjoyable! Would recommend to anyone for personal or business travel. February 12, 2014
Rated 5.0 out of 5.0 by Awesome room I stayed in the jacuzzi suite and it was very relaxing...the staff of the hotel were very friendly and helpful. Will stay here again February 5, 2014
Rated 5.0 out of 5.0 by Very friendly staff and great upgrade. Staff extremely nice. Given suite before I even mentioned I was platinum member. Clean, great room. Second time to stay-will continue. January 25, 2014
Rated 2.0 out of 5.0 by Needs attention Stayed using points for one night. Pool was ok. No hot tub. Twice had to call front desk for towels to be brought to pool area. Overall hotel was dirty. Room ok, not very nice. Bathroom needs attention. Turn on water and air sprays out until water comes out, every time. Undermount sink not caulked so water spills on floor. Breakfast buffet ok, not very tasty but served the need. Waitress couldn't get the bill straight for one adult and one child. I had to figure out amount of the bill so I could leave. Even with living in the are and using points for a free night so my child can go swimming, will look elsewhere next time. January 14, 2014
Rated 4.0 out of 5.0 by Holiday Inn New Years 2014 Great experience. Would have been nice to have a New Year's celebration that could have been teen-friendly. Only bad part was no towels for the pool, had to wait over 1/2 hour til they were replenished. January 4, 2014
Rated 5.0 out of 5.0 by Nice, Comfortable place to stay This is the second time that I have stayed at the Crystal Lake-Holiday Inn. Had no problem checking in, or any complaints about the room or service. Being an infrequent hotel user, I really can't say anything rewards programs, or anything like that, because I don't use them. But in all the Holiday Inns that I HAVE stayed in over the years, I have never been disappointed. December 29, 2013
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