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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.2

based on 637 reviews
87%
Recommend This Property

Ratings Breakdown

637reviews

  • 5 Stars
    374
  • 4 Stars
    144
  • 3 Stars
    55
  • 2 Stars
    30
  • 1 Stars
    34

Coffee in rooms

By

November 16, 2017

I travel about 200 days a year for business and stay mostly at Holiday Inn or an IHG hotel of some type.

Coffee in the room used to be good but since IHG (and I know it is not the hotel's fault) went to the Keurig coffee makers, it is UNDRINKABLE!!!!!!!

The lobby coffee is fine but room coffee is horrible. I have talked to many other guests in my stays and they also agree to this fact.

In fact, I carry my own coffee capsules to use in the Keurig coffee makers because it is so bad.

I do not understand why IHG says they listen to the customers but I have (and no others have) written this review in the past and only the hotel responds, but never IHG. However, I will continue to write the coffee up on my reviews until IHG responds.

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