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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 835 reviews
85%
Recommend This Property

Ratings Breakdown

835reviews

  • 5 Stars
    457
  • 4 Stars
    206
  • 3 Stars
    85
  • 2 Stars
    48
  • 1 Stars
    39

Great staff!

By

July 24, 2017

platinumelite

Very helpful staff. Carpets are a little old and not very clean. Everything else was excellent.

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room condition, average

By

July 23, 2017

club

Need proper directions to the rooms, need remodeling

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Comfortable bed, nice view and great staff

By

July 23, 2017

My husband and I stayed for 2 nights and very much enjoyed our stay. It was very quiet on our floor. The bed was very comfortable. The room was spacious. The wi-fi was good and easily accessed. We would definitely stay in the hotel again. The staff was very friendly!

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Average accommodations

By

July 22, 2017

Pitiful dining facility---grossly overpriced for the quality of food.

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Comfortable Stay

By

July 20, 2017

club

We used this hotel to stay so we could catch an early flight out of Dallas Love Field. I would stay at this hotel for business or pleasure in the future. Great location, wonderful staff, and comfortable room. Highly recommend staying here

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Aged hotel

By

July 19, 2017

club

This hotel is not keeping up with the improvements needed to be a Holiday Inn. Carpets were dirty, rooms smelled stagnant, elevators were barely functional.
No smoking policy not enforced, you have to stumble through clouds of smoke to reach the front doors. Hotel needs a major upgrade, inside and out.

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Location

By

July 19, 2017

club

Great Location to where I needed to be in Dallas.
Very Comfortable Bed
Parking needs to be improved / better lighting

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Helpful, frienly staff

By

July 18, 2017

Best hotel I have stayed at in Dallas. I would recommend this hotel to anyone visiting Dallas.

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Always pleasant

By

July 17, 2017

club

I stay here multiple times a year to visit the medical facilities nearby. Staff is always courteous and helpful. Morning shuttle driver is the best!

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Good service

By

July 15, 2017

club

Good service at check in, it was a lot of people checking in at the same time and the front desk was very patient and had a smile on their faces

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Close to Airport

By

July 13, 2017

We had pleasant surprise that fireworks show right outside our hotel window. Shuttle service was not available in the evening, but was available early morning

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Business Trip

By

July 13, 2017

club

Always comfortable here and great staff in all departments!

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