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Rated 4.0 out of 5 by 365 reviewers.
Rated 5.0 out of 5.0 by Great property and staff Staff was so incredible and sweet. They went above and beyond for everyone that came their way. Would highly recommend this property to anyone looking to stay near boston. Rooms were very clean and spacious August 24, 2015
Rated 5.0 out of 5.0 by Great customer service and shuttle! The on-call shuttle service was the reason we booked at this hotel. The shuttle drives you to and from the commuter rail line, making travel into Boston easy and stress free. Hugh at the front desk is a gem! He greeted us warmly each time we left and returned to the hotel (Does he ever go home?) and was always quick to answer each and every question we had. He even congratulated me on my thesis defense the day after he spoke to my husband about it. I was surprised he knew and remembered. August 22, 2015
Rated 4.0 out of 5.0 by Comfortable bed Great service. Nice beds. Nice clean motel if you get the new side of the building. August 19, 2015
Rated 5.0 out of 5.0 by Wonderful service, prompt answers to questions, comfortable room Our family was displaced from our home and had to stay at the Holiday Inn Dedham during a time that was very difficult. The staff was great about making us feel comfortable. Hugh at the front desk made sure we were always taken care of and asked if we needed amenities due to being displaced. The food was excellent- between the breakfast or the dinner from Bamboo. Room service was delivered by a very prompt and polite man, Herbie. We will be back to stay soon! 5 stars! August 19, 2015
Rated 4.0 out of 5.0 by excellent personel Well treated by staff. No issues ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, August 18, 2015
Rated 4.0 out of 5.0 by Front Desk The guy on the front desk was really good at 4.30am when I checked out to make my way to Logan Airport, he must have seen I was really tired and made me a coffee before I went, great service !!!! August 18, 2015
Rated 3.0 out of 5.0 by Terrible bed and towels need to be renewed The bed need to be fixed or replaced. The towels need to be newer. The wall air conditioner needs to be fixed, it looks like it is going to fall. I stay at this hotel due to the resturant attached and the great breakfast in the morning. It is just the bedroom that needs to be fixed. August 16, 2015
Rated 5.0 out of 5.0 by Great value for our needs. Our stay was enjoyable, we had multiple rooms and received a great rate. Thank you for providing us with comfortable beds and clean modern rooms. August 14, 2015
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