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Rated 4.0 out of 5 by 440 reviewers.
Rated 5.0 out of 5.0 by Great service!!!! Multiple meetings all over the Boston area, no trouble getting around they made sure I had a car waiting with plenty of time to make my destination. February 1, 2016
Rated 1.0 out of 5.0 by Terrible Customer Service - Noise complaint was not addressed - Called front desk several times without an answer January 29, 2016
Rated 5.0 out of 5.0 by Great service! Location was perfect, staff attentive, wonderful room. January 28, 2016
Rated 1.0 out of 5.0 by Never again Awful. Calling the hotel was impossible as they never answered the phone. When trying to reach them through a separate reservation service, they were also unable to get through. Once in the room, after washing my hands the sink film up and stayed clogged for the rest of the night, there was hair on the shower ceiling and the bed felt like sleeping on the floor. January 27, 2016
Rated 5.0 out of 5.0 by I've been visiting over 10 years now. I have been staying here several times each year for over 10 years. It is great for the Noorwood, Dedham area. It's not the newest hotel on the block, but I keep going back because i know the service is good!! The staff at the front desk actually greet me by name, they make sure I have everything I need, and always accommodate my often changing schedule. January 27, 2016
Rated 2.0 out of 5.0 by Needs a Refresh Fine for business seminar but not great for leisure. Attached restaurant confusing - had to go outside to get to it. Pool room quite cold but pool temp hotter than usual indoor pools. Desk staff seemed a bit annoyed when I asked if he could add the points I was given from attending the Managers Reception to my rewards account. January 25, 2016
Rated 5.0 out of 5.0 by Boston Holiday Inn Excellent service from the staff and a beautiful, clean room. 5stars! January 25, 2016
Rated 3.0 out of 5.0 by Adequate but not particularly enjoyable. Elevators were dirty. Pool area was not cleaned up for the AM. Could not get into fitness center either. Staff did not know how to address TV station problem--wanted to send a "mechanic" at 8:30 in the morning. Unable to make change so I could tip housekeeping. January 22, 2016
  • 2016-02-06 T13:25:54.820-06:00
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