Rated 4.3 out of 5 by 240
Rated 4.0 out of 5.0 by SandRich Nice Staff, Beautiful Remodel--when it's done
The overall stay and impression of the hotel was very nice. The staff is very courteous, professional, and helpful.
The remodel in the lobby area is beautiful. The remodel is the rooms is modern and very nice. I was impressed.
However, when we stayed (late Sept 2015), they were still in the process of remodel. The remodelers are not remotely considerate of keeping the public areas clean (in the 3rd floor hallway-tracks and smudges all over the place. No protection of carpet or surrounding area).
The housekeeping is in "regular" housekeeping mode, rather than cleaning up after the construction crew. Outside the room was the worst, but inside the room housekeeping missed a number of cleaning details because they weren't "standard" cleaning details (construction smudges not wiped clean in a number of areas).
September 30, 2015
Rated 5.0 out of 5.0 by Sonu23 Excellent
Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent
September 27, 2015
Rated 3.0 out of 5.0 by LA VISITOR 2015 LA Visitor 2015
I spent 2 nights in the hotel and I didn't sleep well because of the air conditioning. It was very loud and there was no fan to be able to use in stead of using only the air conditioner.
The entrance doors from the hallway need to be sound proof. At 7:00 AM Sunday morning I was awakened by the voices of children playing in the hallway and a barking dog. NOT GOOD!
Then we go down for brunch and were told that they ran out of
bacon! OMG, what else is going to happen?!
Thank goodness the bed was comfortable and the room was clean.
September 23, 2015