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Rated 4.0 out of 5 by 464 reviewers.
Rated 4.0 out of 5.0 by stay walls are paper thin and can hear everything around you. this hotel would be so much nicer if it were not under construction. staff at front desk are very nice but the maitanance and housekeepers just look at you and dont say a word. it was fine for it being a hotel in a big city and it was what i expected except for the construction part. the front desk is in what looks like to be the breakfast bar kitchen and it just gives a bad vibe because of the construction. front desk lady was trying to be helpful but told us that our destination was a mile and a half up the road, so we decided to walk, it ended up being three miles later that we found it. November 18, 2015
Rated 1.0 out of 5.0 by Rating Surprise Saw the good rating "4/5" on this hotel when having to come to town for conference. If I had came to this hotel for the my first experience at IHG, I would never become a IHG member. Booked a king room for 3 nights. Got a standard room for 3 nights. Paid that highest price for a room in my 6 years of being with IHG and then had to pay $16 for breakfast. That would have been ok if it was better than the normal free breakfasts. The room I had heat was on when I walked in and it was 85 Deg, I turned on the A/C and it cooled the room to 80 Deg. Told the front desk but they didn't really seem to care. I also told them about the toilet was clogged which nothing was not looked into. I have more business to do in Denver but will think twice about going to this IHG location. November 14, 2015
Rated 2.0 out of 5.0 by Not up to standard The hotel was very dirty overall. They are going through some new construction and it really put a damper on our meeting group. The smell of bleach was very strong. The beverage, ie. wine selections was very poor. They were not kept cold, put in a tub of ice.. not acceptable for white wine. November 12, 2015
Rated 3.0 out of 5.0 by Convenient Location, Fair Price I stay in this hotel every few months for work, and this was by far the worst experience I've had here. The hotel is currently under renovation, and there's only one elevator serving the main building, including the parking garage. I travel enough that renovations don't bother me, generally speaking, but the elevator situation was a complete mess and actually caused some delays. The staff here is usually really great, but they were a bit off for this trip. I have to think that the renovations have caused a major disruption in the back-of-house workings, and things were just not on point this time. This hotel is in a great location, and the price point is very fair, but I would recommend having very low expectations as long as they are renovating. Maybe worth calling before you book. Also worth noting: I checked in on Tuesday evening, after Daylight Savings Time, and the clock in my room hadn't been changed. November 9, 2015
Rated 4.0 out of 5.0 by Comfortable bed and great internet. Makes for a great remote working location due to the great internet speed and reliability. November 9, 2015
Rated 5.0 out of 5.0 by Great location Staff very friendly. The hotel shuttle does NOT run on the weekend. Close to Cherry Creek mall- great shopping and lots of restaurants. Staff gave lots of advice as to where to eat-what to do in the area. Hotel not that impressive from the outside, however they are undergoing rennovations so difficult to get the final picture. Upgraded to two room suite with two bathrooms. Very nice for our friends to hang out in our room and play cards in the living room area. Room was next to the elevator, however there was NO noise! November 9, 2015
Rated 1.0 out of 5.0 by Horrible week It would be a lot quicker to post what was good about stay. The food was great and bed comfortable but getting to the two was a whole other story! EVERYTHING else about this hotel property was lousy if I could give a neg 0 I would. November 9, 2015
Rated 5.0 out of 5.0 by Great Stay Overall, great stay. The only problem is the hotel is currently under construction so the front office/doorway is a mess. They were fixing the water pipes so we didn't have any hot water until the next morning. The breakfast was really excellent though. Room was quiet and up to date. Bathroom was clean, however, the shower and tub itself was slightly outdated and had old mildew around the caulking (not house-keeping's fault). Would have liked to see that renovated. Great location and staff was very pleasant. Would definitely recommend. November 8, 2015
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