Rated 4.3 out of 5 by 504
Rated 4.0 out of 5.0 by SJ186 Comfortable but not friendly
Room was comfortable, but the clerk was not very friendly. Did not receive any special recognition of being rewards member. The shuttle drivers were good and on time.
June 17, 2016
Rated 2.0 out of 5.0 by joblowfromkokamo in room temp control
the room was 63 degrees upon arrival. we turned the thermo up to 70 and went to dinner. when we returned it was still 63. it would not warm up. so we switched from air con to heat and set it at 70. in the night i woke up and it was 78 and would not cool down. so i switched the whole thing to off. upon waking the room was 60. when i told the girl upon checking out she wasn't too concerned or apologetic.
upon check in the young man was very interested in drinking his grande macchiato or whatever it was and continued to slurp while assisting us. very unprofessional.
the check out girl also told us the 730 shuttle was full and we would have to wait for out scheduled 8 shuttle. when the 730 arrived and the passengers boarded i asked the driver if there was room for 2 more and he said yes. even after stopping at the next hotel there were 6 seats vacant. she would not have asked the driver for us as she was occupied shuffling through paperwork.
i also called the main desk from the room twice and nobody answered.
very unprofessional service and obviously none of the staff have ever entered a quality hotel or care to.
June 14, 2016
Rated 3.0 out of 5.0 by Sara615 40 minutes for chicken wings
We chose this hotel because of its location and shuttle service to Denver International Airport. The room and the shuttle to the airport were great. The front desk staff gave us "the bum's rush" both when checking in and checking out. In the Tower bar/lounge - 40 minutes(!) for wings and then not even the flavor we ordered. The bar and restaurant were not busy the evening we were there. Thus there is no excuse for this simple appetizer.
June 6, 2016
Rated 5.0 out of 5.0 by 50jazz Great hotel for traveling from DIA
This hotel is a great location to stay for parking and flying from DIA. They have a restaurant and comfortable rooms to relax in!
June 5, 2016
Rated 1.0 out of 5.0 by jaack526twist hotel food
the food was great and was prepared quickly. the price was reasonable.
June 5, 2016
Rated 5.0 out of 5.0 by Tommy714 Rocky Mountain Comfort
Spent a couple nights at the Holiday inn Denver Airport and found the accommodations very satisfying. The staff were very pleasant and the lounge was rather relaxing. The resort faces the splendor of the white capped Rocky Mountains. Would definitely stay here again when traveling to Denver on business. The airport shuttle makes things even more convenient. Thanks Holiday Inn for you consistent delivery of a quality value.
June 3, 2016
Rated 5.0 out of 5.0 by JoVSP Very helpful!
I can't praise the team here highly enough. They were extremely helpful and accommodating.
I meant to write a review immediately, but other stuff got in the way. It's a measure of how impressed I was by their professionalism that I remembered, weeks later, to write a positive review about them.
May 31, 2016
Rated 2.0 out of 5.0 by ColoTraveler55 smoke and shuttle problems
Room smelled like cigarettes and shuttle service from DIA failed completely. Never stay here again. Lots of other choices in the vicinity will serve my needs better.
May 31, 2016