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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 779 reviews
88%
Recommend This Property

Ratings Breakdown

779reviews

  • 5 Stars
    486
  • 4 Stars
    160
  • 3 Stars
    57
  • 2 Stars
    44
  • 1 Stars
    32

Affordable Luxury

By

October 19, 2017

platinumelite

Very nice accommodations with excellent dining and bar on site. Comfortable rooms and beds, friendly,helpful staff. Safe parking for you extended park/fly trips. Easy to navigate to this hotel.

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One issue after another

By

October 17, 2017

I checked in on that Monday night and asked for long term parking for my truck while out of town until the 7th. There was to be a fee and he told me where to park my truck which I did. I also signed up for a 2:30 am shuttle to airport. I took my bags up to my room and went down to the restaurant which was good.. it all went downhill from there. I called the front desk about a 2:00 am wake up call then went to bed at 8 pm so I would be rested for the next day. At about 9pm someone tried to enter my room but met the safety latch. I then received a call from the front desk saying they checked out my room to someone else and I needed to come down to the lobby. Mind you, I was in bed with no contacts in so I asked if that was really necessary. The girl was rude but said since they have my card information it should be fine. At 2:00 am my iPhone alarm went off and I never received a Wakeup call. I went down to meet the shuttle and was told I wasn't on the list but there should be room (thank goodness because I had to catch my flight). The early morning front desk man told me he would not charge me for my long term parking because of all the confusion. I went to Texas for that five days and when the shuttle pulled into the hotel, I noticed my truck and all the other cars that were near it were gone. As we came around the front of the hotel I saw my truck had been relocated. There was a note on all of our vehicles stating the hotel had them towed at their expense because they were paving the parking lot where they were parked (remember this is where they told me specifically to park) this entire hotel experience was a total fail and will never stay here again.

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Friendly staff

By

October 16, 2017

club

Decent stay, friendly staff, less than please with restaurant. Overall comparable to other hotels in value and service.

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Never again

By

October 16, 2017

platinumelite

I will not stay here again. First we had to wait in the cold for the shuttle to come. With all the construction I called to get information where I should go. Each time I called it went to an automated system. I wanted to speak to a person because I did not know how old that message was and I was cold. Got to the hotel in the Subaru shuttle and went to my cigarette smoke smelling room. After pointed it out I was told I would not be charged for the smoke smell and the phone call ended. No, I will never stay at this hotel again and I think this stay put the nail in the coffin and this Platinum member for four years will move back to another brand.

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Quiet and very comfortable

By

October 12, 2017

platinumelite

Exceeded our expectations and provided the perfect stop over. A very comfortable bedroom and wide choice was available for breakfast.

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IHG Hotel Review Denver

By

October 10, 2017

club

I had the privilege to stay at the IHG in Denver near the Airport. The front desk associate was great and greeted me and my family with genuine enthusiasm. Having the enterprise rental car at the Hotel was a great convenience.

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Backl to School weekend

By

October 04, 2017

club

My overall experience was very positive. My only issue was when I made my reservation, I had asked for a ground floor room and it took them about 20 minutes to make that happen.

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Great spot for overnight before early flight...

By

October 04, 2017

platinumelite

Very friendly check-in clerk. Recommended booking shuttle next morning so we were sure to have places.

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When traveling I stay at Holiday Inn 95% of the time

By

October 02, 2017

club

The room was terrible. The only surface available was a very small desk, which was half full with a coffee maker, ice bucket, etc. There was no place to work and eat in the room. There was no microwave in the room - there is ALWAYS a microwave in my Holiday Inn rooms. The curtains don't close all the way. There was no iron in the room. The bathroom sink has no counter space to set a razor or other items - only enough room for a sink. The shower and shower head is the worst I've ever seen in any hotel (I travel over 100 days a year). The fitness equipment (exercise bike) is worn out and makes a terrible noise when using; the seat is torn. The Television in the fitness room will not change channels.

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Great location close to Airport

By

October 02, 2017

Front desk showed no effort getting me a room a little early, Check in was at 3:00 and I landed around 11:00 . Was at the hotel by 12:00 and was told they wouldn't have any rooms till after 1:00. No problem, went for lunch and returned around 2:00 and was again told no room was available yet. Front clerk never looked on the computer and when I asked politely if she knew how much longer she says it could be as late as 3:00....Sat in lobby for 45 minutes and watched her check in 2 people before I ask someone else if my room was available and He checks us in...? REALLY

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Great staff and comfortable beds.

By

October 01, 2017

club

My recent stay was for work. The staff was excellent and friendly. The amenities were great. The price was a little high for the week long stay.

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Great Room and Great Service.

By

September 27, 2017

The room was amazing and the service was great for a quick night stay.

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