Rated 4.1 out of 5 by 385
Rated 4.0 out of 5.0 by Lois 22 very comfortable bed great staff
The only reason I didn't give 4 stars was because the heater was noisy. Hotel staff was wonderful including the adorable waiter in the restaurant. James on the shuttle deserves a raise!
I would o my suggest having some sandwiches at the restaurant.
May 3, 2015
Rated 5.0 out of 5.0 by Tam61 wonderful guest service
guest services were wonderful, but we tried to go down stairs in the evening to the bar and they were closed by 10:30pm
April 29, 2015
Rated 2.0 out of 5.0 by Derek48 I got what I expected
Because this was a business trip the rate had been pre-negotiated to a rate a bit lower than the surrounding hotels prompting my employer to force us to stay there. I was skeptical about staying at a Holiday Inn and pretty much got what I expected. The building and common areas where nice but the room was a plain jane basic room you would find at a road side motel. The heating / air-conditioning was terrible and constantly went from hot to cold with an in the wall unit you would expect in the same roadside motel. I must have woke up 20 times each night I was there when it came on.
I was also unimpressed with the coffee service. When I travel I like to have a cup in the lobby on my way out. There wasn't one day in the five I was there that I was able to just grab a cup without hunting someone down to refill the coffee or get creamer. I won't mention your competitors names but I don't have any of these problems when I stay with them for the same price.
April 28, 2015
Rated 3.0 out of 5.0 by viejitagurl Good property, mediocre staff
Checked in late at night, the front desk agent (one thing I find very odd is the lack of name tags worn by employees. unprofessional) asked for my ID and credit card, then did not say another single word during the entire check in process... Just handed me the keys and sent us on our way, very unwelcoming.
Then the room they put us in was right over the entrance of the hotel facing a busy, loud road, which brought a lot of unwanted noise and light into the room. Definitely try to get a room on any other side of the hotel except the east side!! However, the room itself was amazing. Great bed, shower, tv, balcony etc etc. However, one big downside about the rooms is that the walls are paperthin. At night we could hear everything from the room next to us turning on the shower or flushing the toilet, the sliding doors opening and closing from next to and above us, even the couple next door having very loud "special time" in the middle of the night.
We had brunch at the restaurant on sight, was a little disappointing because we walked in and it wasn't that busy, but there was BARELY any food left in the buffet area and it was obscenely messy. The omelette maker who was great, Derrick (one of the very few nametags I saw) seemed to be juggling the omelettes, waffles, AND restocking the buffet all by himself, which seemed crazy to me because there were about 4 other staff members in the dining room constantly going around to guests asking if they were okay every 5 minutes, when really they should've been in the buffet area helping Derrick out and cleaning up a bit.
Overall nice place, but definitely some of the employees need to be retrained.
April 22, 2015
Rated 3.0 out of 5.0 by dwarren92 Not impressed
Looks nice from the outside and the lobby is impressive but the rooms are very ordinary and small. The breakfast buffet is way over-priced and the wifi went in and out and the hotel internet was out most of the time. No pay-per-view movie channels and the room lighting is bad. The room phone didn't work. What I did like..the shower was hot and the fridge did work. Not worth the money!!
April 20, 2015
Rated 5.0 out of 5.0 by R.S. Great hotel and great location !
I stay here about every two months for a week at a time. My company gives me my choice of hotels to stay in. There are a couple of other ones close by and I have stayed at those as well. But I seem to always go back to The Holiday Inn. This hotel has a very comfortable bar/restaurant that offers a happy hour daily.
April 20, 2015
Rated 5.0 out of 5.0 by RailroadAddict Excellent facility and great staff
Great stay. I definitely recommend. Beautiful view of the mountains.
April 20, 2015
Rated 4.0 out of 5.0 by Devonair Nice Hotel
Great welcome. Nice hotel. Kids enjoyed the pool. Easy to find and nice big room
April 20, 2015