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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 851 reviews
92%
Recommend This Property

Ratings Breakdown

851reviews

  • 5 Stars
    515
  • 4 Stars
    245
  • 3 Stars
    47
  • 2 Stars
    30
  • 1 Stars
    14

Good Vacation Stay

By

October 22, 2017

Walked straight in to the check in desk and Mr. Isral helped me check in. He acknowledged my Ambassador Club Gold status. Everything went great until he ran my card and I discovered that I failed to call my card company that I would be traveling. I got that straight with my card company and the rest of check in went smooth. I requested the minibar items to be removed so I could use the refrigerator. Housekeeping showed up promptly to remove the minibar items.

The next morning the housekeeping laundry person came by and I asked if there were still 2 complimentary pieces a day. I found out my last day of my stay there were 2 complimentary pieces a day.

I visited 2 of the property bars, the Q Sports Bar and the Bodega Underground. I used the complimentary drink at the Sports Bar and ordered the mini burger for dinner. The burgers were tasty. The Bodega Underground is a Filipino themed bar. The night I went they had a Filipino band playing. The bar does have a dress code, so no shorts or traditional dress.

If you like shopping the Mall of the Emirates is 2 blocks away and the UAE is building the next worlds largest mall (to replace the Mall of the Emirates) across the highway from the hotel.

I prepurchased the breakfast package so I could get the full breakfast buffet. The club lounge offers a continental breakfast which comes with staying in a club level room. The breakfast buffet is in the Gem Room Restaurant. This is the 3rd time I stayed in this hotel and it's the first time I found the restaurant. It's in the lobby, but the only issue is that the sign for the restaurant is on the back wall, 300 feet from the entrance. I happened to run into the restaurant manager and spoke to him about it and he told me that he was already thinking about putting a sign on the entry way for the restaurant.

I would like to mention the following people for their fantastic service:

Reception:

Mr. Awifis (sp?), Mr. Isral, Mr. Mansour, Ms. Anju, Ms. Shikha

Gem Garden:

Ms. Anju

Club Lounge:

Ms. Afrin

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Al Bashar

By

October 20, 2017

A very good Holiday Inn experience - when compared to other branded hotels in the region, you wonder why you'd pay higher to stay elsewhere

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Worst Experience

By

October 17, 2017

This is worst possible experience staying at holiday inn barsha . I didn’t sleep for two nights coz the room was right above the club . Had to repack my stuff in the mid of night to move room to another floor and checkout a day early , also didn’t get refund . Worst possible customer service

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not value for money

By

October 16, 2017

not value for money
room rate was high
internet was poor
room was not up to the mark

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Great service and very comfortable

By

October 09, 2017

Overall it was a pleasant experience. The hotel room was very clean, neat and tidy. The bed was set to perfection. The floor was very clean. The bathroom was in a splendid condition.

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Great Location, service and staff

By

October 07, 2017

I always stay at Holiday Inn and in particular here because of combination of great location and comfort. Staff are excellent and a special mention to Azz from the front desk, for his excellent manner and also the upgrade to the one bedroom suite on my last check-in. I will be staying here very soon. Highly recommended.

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Clean room

By

October 07, 2017

Got into a suite . Rooms were clean and comfortable.

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stay October 2017

By

October 07, 2017

Great stay and looked after very well. Only downside of property is that they have no shade / umbrellas at the pool area and they need to change this.
Good room and great service

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Nice stay, convenient area

By

October 07, 2017

platinumelite

The hotel was nice and the stay was excellent. The rooms seem a little dated but everything was nice. We had a big room and very functional a/c unit, which is rare in many countries we have visited. We only ate breakfast at the hotel once and it was ok. The staff and housekeeping were excellent.

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Avg room

By

October 06, 2017

The room wa very average compared to previous rooms I have stayed in. As an IHG member, I expected better.

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Recomiendo el Holiday Al Barsha

By

October 03, 2017

club

Me gustó el hotel, buena atención, cordialidad, limpieza, atención adecuada al huesped.
Yo si lo recomendaría.

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Mr

By

October 03, 2017

staff is kind but can be better trained, pool and gym sufficient, a better lounge bar could be arranged, room A/C difficult to regulate but overall is good for the price paid.

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