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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 720 reviews
91%
Recommend This Property

Ratings Breakdown

720reviews

  • 5 Stars
    462
  • 4 Stars
    181
  • 3 Stars
    34
  • 2 Stars
    24
  • 1 Stars
    19

Great Customer Concern Handling

By

April 21, 2017

club

I was so impress on how staff of Holiday Inn Bur Dubai take note of your preference and concern during your stay. They always make sure that all concerns are being responded immediately.

Great customer service... great customer concern handling skill. Great hotel staff.

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Excellent hotel and quite central for touring places in Dubai

By

April 20, 2017

club

This hotel is located quite central to the amenities we wanted . Shopping and sight seeing . . This is a very friendly hotel . It's very clean and the staff are always willing to assist and accommodate any requests from guests . The food , especially the breakfast is fantastic. We do not eat eggs and the chef made some eggless pastrys for us . The kitchen staff and the resturant staff were always on hand serving everything guests requested. Really enjoyed our stay .

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Mr.Hammad at Reception excellent to Rewards club

By

April 20, 2017

Best welcome and felt proud of being with Rewards club.

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F

By

April 16, 2017

club

Great service,

I would like to thank Kevin for the great service.

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Excellent property for families

By

April 15, 2017

Holiday Inn Bur Dubai is an excellent property for families.Rooms are excellent,food awesome and hospitality above par.Smiling service by their staff and chef and their motto of special privileges for kids makes it an ideal family holiday destination.Excellent value for money.Definitely would love to visit again.Kids would ensure this atleast for the special treatment they rec'd from Holiday Inn.

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Perfekt für Geschäftsreisende

By

April 14, 2017

club

- freundliches, effizientes Personal beim Check In
- gute Lage des Hotels
- ruhige Zimmer

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Always nice to get back

By

April 14, 2017

platinumelite

We stayed at this hotel several times already and we always enjoy getting back. All the staff is very friendly, helpful and committed to making us feel like home during our stay in Dubai. Rooms are spacious and well maintained. The available facilities - WIFI, roof-top pool, fitness centre - help making a business stay relaxing.
Looking forward to getting back again soon.

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Already reviewed

By

April 10, 2017

already reviewed on ihg website please
refer
to the review
i
posted on
april 9

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great staff

By

April 10, 2017

platinumelite

Great staff, attentive staff , clean room, area is quite and safe, easy access to train station

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Fantastic staff, room, location

By

April 09, 2017

We just stayed 5 nights at this property. We have never seen a more attentive staff. They (Rakesh) ven offered to follow up with the airline on our missing luggage, and did so until we finally got it delievered to the hotel. Everybody is engaged in providing the best service, from the bellmen, check-in desk, security, housekeeping, etc. As Spire Platinum, we were upgraded to a suite and provided with welcome gifts. We also received daily water bottles. It was great to have our loyalty recognized. The location is fantastic, as it is just a five minute walk from the Burjuman Station, which is a station where both Metro lines intersect. You can get to anywhere in Dubai real easy, even to the airport. We intend to return to Dubai, and for sure we will stay again at this hotel.

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Vv

By

April 05, 2017

club

Sound from club would bother guests in hotel at night

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Recent Stay

By

April 03, 2017

Poor experience with constant drilling above our room and air conditioning not functioning properly.

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