Rated 4.5 out of 5 by 386
Rated 5.0 out of 5.0 by Ivanhoe64 Fantastic stay, perfect room and great service
This was again a perfect stay. All the elements which are needed and essential for a perfect stay were again given.
September 3, 2015
Rated 5.0 out of 5.0 by Iceman66104 Great Customer services
I was very lease with the customer services, every
time I stay there the customers is great. The following people were instrumental in providing great customer services: Emad; Mae; Michelle; Cajetan; Evan; Ericson; Louis and Narayan
September 2, 2015
Rated 5.0 out of 5.0 by wm11111111 Excellent Stay
Staff very helpful and pleasant. Any issue resolved promptly and efficiently with very professional hotel manager who was keen to hear the smallest of issues.
Great selection of food for breakfast and a nice swimming pool.
September 1, 2015
Rated 5.0 out of 5.0 by Niaz Great as usual
I might sound clichéd but I always have the same to stay about your hotel and staff- just brilliant, all of them. Right from the time the bell boy, Razib and Noah receive my luggage to the check in experience by Emad,Evan, Noreille, Mohammed,Chris, Fadi, Cajetan and Narayan. There was another front off executive, unfortunately I don't remember her name.
The experience at the restaurant is also excellent as always with Asitha, the leader, Mylene, Michelle, Ayaz, Mae and Mohammed and Mahendra at the Egg Station.
I might have missed a few names coz I don't remember them but their hospitality was no less.
Thanks all once again.
August 30, 2015
Rated 5.0 out of 5.0 by Alex10014 Free upgrade and comfortable room
Bur Dubai is the "older" part of Dubai so don't expect to be in the newer glitzy area. However, it is well connected by the metro, the BigBus stop is nearby, and all other tourist destinations are an inexpensive taxi ride away.
August 24, 2015
Rated 5.0 out of 5.0 by Niaz Caring Staff and enjoyable experiencee
I have been staying at HI Bur Dubai in for the last 3 years and the experience just gets better. This time I was with my family and they too felt that it was a great experience. Apart from the infrastructure and facilities, it was the people who made this a memorable experience. I would like to mention a few names I remember, Cajetan at the front office, Mohammed, Duty manager who checked me in, Chris, Noreille, Narayan, Asitha from the restaurant along with his team of Michelle, Mae and others, Prajeesh from the house keeping and Harshita and Stephen at the swimming pool.
It was also a pleasure meeting with Vinod, the new GM.
Thanks again and look forward to seeing you soon.
August 17, 2015
Rated 5.0 out of 5.0 by Varun123 Perfect
The hotel is amazing with perfect location, metro on one side and super market on other. Reception staff is exceptionally good and make you feel amazing.
August 13, 2015
Rated 4.0 out of 5.0 by Ed Aminu Great service all round
I spent 7 nights at the hotel with my family and it was first time there for us. The fact it was bounded on either side by rather low class buildings; clothes were being hung on the railings in one, dampened our enthusiasm and brought us close to cancelling our reservation. We were glad that we didn't because we were ultimately surprised pleasantly.
We booked two room and one was upgraded to a suite for us. The location and features of the rooms were great. We had no cause to come complain about the room, services and food.
The hotel is also centrally located with the Burjaman station very close by. I will certainly try it out again.
August 13, 2015