Rated 4.3 out of 5 by 412
Rated 2.0 out of 5.0 by Barbie 46 check in staff
the person checking us in was rude. It was after 5:00 and check in time is 3pm. Our room was not ready. As much as told us too bad. They give preference to the people who stay often at the hotel, Those in the rewards program. We don't travel to Dubuque that often so apparently get the shaft. Room was fine. Food in restaurant was fine and staff in restaurant very nice. Just had a bad experience at check in desk. Good customer service was definitely not his strong suit.
June 24, 2015
Rated 4.0 out of 5.0 by jmp07 Clean, comfortable room and friendly staff.
The staff at the Dubuque Holiday Inn was very friendly. Check-in was quick and easy, and the room was clean and fresh. We loved the location, and were able to find plenty of activities that were close by and either free or reasonably priced.
When my husband was served raw shrimp with his dinner the first night, the server promptly took it back and took it off the bill without hesitation. All of the wait staff were pleasant and quite patient with our toddler.
The weekend breakfast buffet was the best value of all the meals we had there.
The pool might be a little small for older children, but it was a good size for my water-wary toddler. He really enjoyed sitting on the steps and kicking.
We would definitely stay at this Holiday Inn again.
June 24, 2015
Rated 5.0 out of 5.0 by Milt1000 over all experience
Well handled by all of the staff. Room and property
Dining room menu offering less than desirable;
however, breakfast was very good.
Location to downtown good with easy access from the main road, little traffic noise from outside.
Interior hallway some what noisy but typical of hotels.
June 23, 2015
Rated 5.0 out of 5.0 by AHSH Holiday Inn stay
Very satisfied with our overnight stay. We used our points so the room was free. Everything was up to date, bed was comfortable. My only complaint was the bathroom behind the door needed a little extra cleaning. Nothing unbearable - just a little more detail.
June 22, 2015
Rated 5.0 out of 5.0 by RJM2015 Overall good room and hotel srevice
Excellent stay. Very like your breakfest- Good and price right.
Suggest that handicap rooms near to entrance. It was a little hand walking for my wife, but room was very good for handicap.
June 20, 2015
Rated 5.0 out of 5.0 by Fai M. Needed a place to stay for TOMRV
Didn't have much options as all the other hotels the the TOMRV trolley will make stop were full. Thus I lucked out to be able to book a room at Holiday Inn. I had stayed at other Holiday Inn before. This is one of the better ones for maintaining a good outside and inside appearance. The bed was comfortable and the bathroom was clean. The ventilation did not take long to lower the temp as it was humid that day from the rain. The only thing I were too thrill was the pricing compare to the othe Holiday Inn I stayed before, which was a bit on the high side. Overall, two thumbs up.
June 17, 2015
Rated 4.0 out of 5.0 by Edna1 close to Amenities
stayed for a USHL tryout, team is supported by this Holiday Inn and we can honestly say that they represent the community of Dubuque well. Stayed right downtown and close to shopping, casino , food and arena. great location my dad wants to come back and stay for a vacation!
June 17, 2015
Rated 5.0 out of 5.0 by Hyds Best Sleep Ever!
Hotel has a great location in downtown Dubuque. Parking was easily accessible. Hotel was beautiful and cleans. Rooms are very comfortable. Bed and pillows were more comfy then my Sleep Number bed at home. Which is hard to do! I will stay here again when we are back in the area.
June 16, 2015