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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 457 reviews
84%
Recommend This Property

Ratings Breakdown

457reviews

  • 5 Stars
    257
  • 4 Stars
    102
  • 3 Stars
    43
  • 2 Stars
    32
  • 1 Stars
    23

Has room for improvement

By

January 09, 2018

The staff was not as pleasant as most. The value was okay. But the breakfast voucher included was only for myself and my husband not our two children. Plus the voucher is $10 something and you can only order 4 items under that price. If you want a different item they won't credit that voucher amount. It also doesn't include brown water, coffee which is in the room. It makes no sense it feels as if they don't want your business. There's plenty of hotel options that offer breakfast with coffee and juice. Not sure why this location is so cheap. It feels like the hotel must be having financial problems. Plus in the holiday inn express you get full continental breakfast with coffee and juice. Not sure why Holiday Inn feels they are better when the value isn't there and the quality isn't easier. I'd recommend it if you have no other choice.

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