Rated 4.2 out of 5 by 288
Rated 5.0 out of 5.0 by BJButler Nice
Nice hotel, excellent staff, professional and personal...
July 30, 2015
Rated 1.0 out of 5.0 by PCR3 NOT WORTH THE COSTS ASSOCIATED WITH STAYING THERE
WE STAYED AT THE DURANGO, COLORADO HOLIDAY INN AND SUITES ON THE 24TH AND 254TH OF JULY. WE GOT THE FIRST NITE STAY THROUGH THE POINTS SYSTEM AND PAID FORTHE SECOND NITE. WE WERE ON THE FOURTH FLOOR WHICH I CAME TO FIND OUT DID NOT ALLOW ANIMALS ON IT. THE FIRST NITE THERE WAS A DOG YAPPING IN THE CONNECTING ROOM. WE CALLED ONCE ON IT AND IT KEPT YAPPING. THEN THE PEOPLE STAYING THERE STARTED TALKING (YELLING) VERY LOUD TO THE POINT THAT WE COULD UNDERSTAND EVERY WORD THE MAN WAS SAYING. WE CALLED AGAIN. AROUND 2:00 A..M., WE FINALLY GOT TO SLEEP. THE SECOND DAY, WE WERE UP EARLY TO RIDE THE TRAIN.. WE GOT BACK AROUND 5:30 AND THE ROOM WAS NOT MADE UP. THE EXCUSE WAS THAT THEY WERE SHORT OF MAIDS AND IT WOULD GET MADE UP. WE WENT OUT TO DINNER AND CAME BACK AND THE ROOM WAS STILL NOT MADE UP. THE GENTLMAN AT THE FRONT DESK BROUGHT UP TOWELS AND TOOK OUT THE DIRTY ONES. HE ALSO BROUGHT UP BREAKFAST COUPONS (THE BREAKFAST EXPERIENCE WAS A JOKE) . THEY DID GIVE ME A FEW HUNDRED POINTS FOR THE HASSLE BUT NOT WORTH THE HASSLE.
July 29, 2015
Rated 3.0 out of 5.0 by hideserthome clean, good service, convenient
Holiday Inn standards are met at this location: easy check in and out; and, as in my case I needed to leave a day early, I was not charged for the night I could not stay. The Hotel is clean, and service is fine.
The big disappointment is that the Hotel had absolutely no character, does not have a friendly atmosphere for socializing, and does not reflect its location - I could have been staying near the airport in Chicago.
July 29, 2015