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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 940 reviews
84%
Recommend This Property

Ratings Breakdown

940reviews

  • 5 Stars
    526
  • 4 Stars
    225
  • 3 Stars
    85
  • 2 Stars
    69
  • 1 Stars
    35

Checkout/Shuttle Horrible

By

May 29, 2018

It's too bad because I liked using this hotel prior to flying out of town but I WILL NOT STAY HERE AGAIN! I was 30secs to 1min late for the airport shuttle but it had already left. I scheduled it for 4:30am and there was only one other person on the schedule. I asked the front desk male employee where the shuttle was and he replied that he leaves on time. To which I relied that my phone hadn't even turned to 4:31am yet and asked why I wasn't told when I scheduled it to be early (he was the same employee I scheduled with) or been given a call. He replied that it wasn't his job and didn't even help trying to find a taxi for me.

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