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Rated 3.8 out of 5 by 299 reviewers.
Rated 4.0 out of 5.0 by Good all round quality Regular guest. Staff very helpful and friendly. Food always to high standard. Hotel clean and room comfortable. June 26, 2015
Rated 4.0 out of 5.0 by Rooms are due an update Although the hotel staff, location and services were very good, the hotel is due the update currently taking place. I stayed in one of the Suite rooms, which although was excellent in terms of size definitely needs maintenance and renovating. June 22, 2015
Rated 3.0 out of 5.0 by restaurant still not had a refit the tables and chairs in the restaurant are truly horrendous. most seats broken and table legs are so massive there is nowhere to put your feet!!! When are you going to change them? June 21, 2015
Rated 4.0 out of 5.0 by Don't use the online booking I had no end of issues with the online booking system on the IHG website. The deduction from my bank was almost double the quote on the booking. Eventually I was able to speak to the Reservations manager Claire-Louise who was excellent and sorted everything out but save yourself hassle and use a neutral website or phone the hotel itself. The staff and facilities during our stay were both exemplary even though there was once again problems with the computer system where my card was authorised on the reception desk but I was unable to charge to my room because this apparently wasn't feeding through. Again the staff were blameless and solved the problem in an efficient and friendly manner. June 11, 2015
Rated 5.0 out of 5.0 by Great hotel in East Kilbride Visited for one night. Upgraded to Executive Room. Room furniture was a bit dated but overall a great experience. On bus route to Central Glasgow. June 9, 2015
Rated 5.0 out of 5.0 by Spotless room Much improved service from previous stay with only a completely inconsiderate guest from the floor above spoiling our stay. Only minor complaint against hotel was unacceptable time taken to serve an evening meal otherwise excellent service from all. June 5, 2015
Rated 5.0 out of 5.0 by Pets not just tolerated Excellent stay, my dog was made to feel welcome rather than tolerated. Staff were wonderfully friendly and the hotel was clean and comfortable June 4, 2015
Rated 5.0 out of 5.0 by Great staff. Excellent all-round experience although the Internet didn't work for me in my room which was disappointing. June 2, 2015
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