Rated 4.0 out of 5 by 424
Rated 3.0 out of 5.0 by Theresaheadnit Grubby chairs
For the purpose of my review bias, for the last 13 years I have stayed approximately 40-60 nights a year in the Intercontinental / Holiday Inn Group chain. This is my first stay in this hotel for many years. Date of stay 6-10th June 2016
Check in was excellent, the receptionist was warm and welcoming. As a priority club member, on check in I received an upgraded room, water and chocolate in the bedroom and 500 extra priority points for my stay.
My room 105 was fresh, well kept, tidy and clean SEE photos. However, what let this particular hotel down was the grimy, blacked furniture in reception. So much so that when meeting up with a colleague one evening in the bar area for a business catch up they refused to sit in the seats, SEE photo’s of the scale of the problem, the seats are not just black but also sticky like the old nightclubs of the 1990’s in the golden age of Hacienda night club in Manchester before the smoking ban took place. I hope the IHG/ local Managers response to this is not just to “make the house keeping staff aware of the problem” but to give the chairs a good Cristian burial at sea, anything less would only exacerbate the problem.
There is a large free car park, which surrounds the hotel which at times became very, very busy so busy that cars circled around and around looking for a precious space in which to park.
Breakfast is an additional cost, which rises on a scale from being the cheapest if you book in advance online before arriving to a little dearer if purchased at check in via a paper voucher to more exorbitant if you deign to walk in and have breakfast on the whim of being hungry each morning before work without advance planning. The quality of the breakfast was on the poor side for a branded Holiday Inn in that the food was mostly over cooked and in some places burned, there also appeared NOT to be the option or ordering freshly cooked items to order, such as poached eggs or omelets as there are in many other Holiday Inn’s around the world ( as there were no menus on the table and no options given by the waiting staff to do so). The hotel during my stay also catered for large German bus tours, so at times the buffet style breakfast was harvested away by the elderly
June 20, 2016
Rated 4.0 out of 5.0 by John.63 Facilities are good
Hotel of my choice when visiting this area, common areas are starting to look tired but rooms are spacious
June 10, 2016
Rated 5.0 out of 5.0 by Shane1962 Overnight stay and dinner
Wonderful stay at the Holiday Inn, East Kilbride.
From check-in to check-out everything was first class.
Staff in all departments, room, food and service was fabulous.
Would stay again
June 8, 2016
Rated 4.0 out of 5.0 by Martha 11 Stay at Holiday Inn East Kilbride
The hotel was good value and the staff were very friendly. We particularly enjoyed the swimming pool and facilities and the breakfast.
June 7, 2016
Rated 4.0 out of 5.0 by JP Singh Comfortable Stay
Fantastic experience in this hotel. Very cool staff and understandable.
June 6, 2016
Rated 4.0 out of 5.0 by anisazahir1 Room
No iron or hair dryer in the room.
No complmentary shower or soap in the bathroom.
May 26, 2016
Rated 4.0 out of 5.0 by g gardner Glad I Gave It Second Chance
Stayed in this Hotel last year and refurbishment programme was in progress and boy did it need it.
Returned last week and there was a major difference great new clean decorated room, spotless bathroom and good service,
communal areas need work and care hope
refurbishment programme continues.
Will be back when near Glasgow
May 16, 2016
Rated 5.0 out of 5.0 by LouiseLLJ Fantastic restaurant, great hotel
Loved this place. The range of food and quality of service is higher than you would expect.
May 16, 2016