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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.1

based on 584 reviews
87%
Recommend This Property

Ratings Breakdown

584reviews

  • 5 Stars
    281
  • 4 Stars
    184
  • 3 Stars
    67
  • 2 Stars
    27
  • 1 Stars
    25

Clean and convenient

By

May 21, 2017

club

If you need evening meal book in advance for the package otherwise very expensive and restrictive.

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One night stay

By

May 19, 2017

Staff are very friendly.

We had to have dinner in the bar with our 3 year old as they did not have any tables in the restaurant. The only veggie option was a burger and chips which was very expensive for what it was at around £14.

The walls of the hotel are made from paper so you can hear everything, the sound of someone weeing in another room while you lie in bed is pretty gross. Also every time someone seemed to use water nearby the pipes made a racket and this went on all evening.

The hotel is nice inside even if it does look like a council block on the outside.

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Room in need of updating

By

May 17, 2017

The room was small and in need of updating. Headboard had many scratches. I could hardly fit into the bath. The bathroom had bare minimum of shampoo and shower gel. Fallen foofstaff on the restaurant floor kept being stepped onto. The pool and fitness centre were very well maintained and I enjoyed using them.

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Lovely hotel

By

May 17, 2017

club

Staff were very welcoming and also very helpful!
Would recommend this over other hotels!

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Cponfortable and Friendly

By

May 16, 2017

Comfortable and Friendly Hotel, from Check-In to Check-Out all went good. Services Exellent and very nice room provided based on my request.
Thanks to Corine and Elena that served me at Reception Desk, always smiling and able to manage at best my stay.

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great serviced

By

May 16, 2017

club

very good customer service breakfast was lovely only downside is our room was very noisy at night u could even hear next door flipping a switch never mind the rest. shower was lovely.

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Lovely stay

By

May 16, 2017

club

Lovely stay, lack of children changing facilities for use of the pool.

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Review

By

May 15, 2017

club

Nice bed good hotel, beer drinks were a bit over priced

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Very bad

By

May 15, 2017

The air conditioning in the room never worked which made it very uncomfortable in the room

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Bed

By

May 13, 2017

The bed was very hard in room 114. It took to long for the food to be serverd and the staff could see our drinks were empty but we had to call them over to get more drinks. We had a young lad who was the only one who seemed to care.

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Friendly staff

By

May 11, 2017

Helpful staff heating up milk for baby's bottle
Set up travel cot within minutes of requesting one

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Family weekend

By

May 10, 2017

Hotel was clean and friendly. Had a good night sleep.
Breakfast was a good and variable choice.
Was well pleased when we seen the hotel had Sky sports.

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