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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.3

based on 1318 reviews
91%
Recommend This Property

Ratings Breakdown

1318reviews

  • 5 Stars
    682
  • 4 Stars
    418
  • 3 Stars
    130
  • 2 Stars
    60
  • 1 Stars
    28

Great location

By

August 20, 2017

club

It was good to stay in a hotel that had such stunning views from the bedroom. The fact that a bus straight in to the city stopped outside was an added bonus. As it was Edinburgh Festival time the rate we paid was way above normal and is difficult to justify. However having stayed before we decided to pay it. The hotel is a modern well maintained hotel with good facilities. I would stay agin but not at the price we paid this time!

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Bad start but got better

By

August 18, 2017

club

After the anitial problems with the room that we encountered I must praise the hotel restaurant manager who went out of his way to help us with the situation plus got us transferred to a double room the following day which made the rest of the stay very good.

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Great stay

By

August 17, 2017

club

Highly recommended .. excellent staff great location.

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Excellent service and able to relax

By

August 17, 2017

club

A very satisfactory overnight stay will book again when next in Edinburgh

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Family Holiday

By

August 17, 2017

club

My family of 3children loved the hotel, the swimming pool was great fantastic food, the staff were nice and smiley. I would defenetely make it my stay for next visit to Edingburgh.

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Edinburgh Holiday Inn (zoo)

By

August 15, 2017

As a regular customer of this hotel I must say that the staff are very helpful, the rooms are clean and tidy and the beds very comfortable. I usually stay on business and leave my car at the hotel in the evenings, taking the regular bus into the city to enjoy all Edinburgh has to offer. This has been particularly useful during the festival weeks when the city is very busy. I recommend this hotel for families as well as single travellers. I must say though that this can be a very busy hotel as it is used by many tour companies.

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Great hotel

By

August 14, 2017

club

Lovely place to stay very friendly staff , and situated right next door to the zoo great for a family holiday also food was excellent

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great hotel

By

August 14, 2017

club

great hotel for a great price, especially when found last minute under the top secret hotel offer :)

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Good service

By

August 14, 2017

club

Stayed during Edinburgh festival so price was high but service was good.

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Friendly welcome and cleanliness of room

By

August 12, 2017

club

The cleanliness of the room was excellent. I would prefer a lighter tog duvet in addition to choice of pillows

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Excellent stay

By

August 12, 2017

club

Our stay at Edinburgh was comfortable.
The staff were friendly. The staff at breakfast service were very pleasant and kind.
We had booked 2 family rooms and the rooms were perfect, clean and well maintained.
Parking was fine and on the whole stay was perfect.

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First holiday to edinburgh

By

August 11, 2017

club

The hotel staff are very friendly,helpful. The room could to do with some painting. The shower was old. However the rest of the hotel is great. The food is good for the money you have pay.

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