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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4,4

based on 729 reviews
94%
Recommend This Property

Ratings Breakdown

729reviews

  • 5 Stars
    442
  • 4 Stars
    209
  • 3 Stars
    50
  • 2 Stars
    17
  • 1 Stars
    11

A lovely place to stay.

By

Апрель 23, 2017

club

We stayed at the hotel for 3 nights. My husband and I and our four children were kindly provided with two interconnecting rooms on the top floor away from the lift. The rooms had a spectacular view of the city and were fresh, clean and very comfortable. This hotel would be an immediate choice on our next visit to Edinburgh.

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Excellent staff, nice hotel

By

Апрель 22, 2017

Our stay at this hotel was very pleasant and broadly in line with what we expect from any well known chain.
The staff were very helpful, courteous and attentive - a definitely plus.
The breakfast buffet had plenty of variety and dinner was reasonable with childrens meals for free.

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Good standard Holiday Inn

By

Апрель 22, 2017

The hotel was clean as were the guest rooms and the staff were welcoming and friendly. The guest room was of a good standard clean and well appointed. The dinner menus could have been a bit more varied but what I had was good.
The hotel is just a 5-10 minute bus ride in to the centre of town and is therefore well positioned.
Overall a good stay, much better than the Holiday Inn by the zoo.

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Convenient location with parking

By

Апрель 21, 2017

club

Great views of the city from the comfortable clean room.
Friendly efficient staff

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Alles gepasst

By

Апрель 20, 2017

Es war alles ok, nur beim Essen im Restaurant war es leider etwas unterdurchschnittlich (Mittagessen).

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Comfortable and clean.

By

Апрель 20, 2017

club

More modern than some other Holiday Inns and therefore fresher and brighter feel.
Upgraded room which was a pleasant surprise.
Food experience was average.

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Great experience

By

Апрель 20, 2017

club

The hotel was very well presented, with very courteous staff and comfortable rooms. The food was good and the overall value excellent. The city centre was in easy reach by a regular bus service.

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City west Edinburgh, perfect

By

Апрель 20, 2017

platinumelite

First class service from staff, and food/services were perfect. Thanks to the team at the Holiday Inn City West. See you again soon. Recommend this hotel, A*****

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Sleepless night

By

Апрель 19, 2017

club

Room way to hot stayed here with my disabled daughter way to hot for her as staff left heating on full when we arrived

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Good value

By

Апрель 15, 2017

club

Great breakfast. Rooms a basic but clean and we had a great view of Edinburgh from our window. Friendly and helpful staff.
It has a small play park which my 6 year old daughter really liked.
There is a bus stop across from the hotel which we used to travel into Edinburgh. Only takes 20 mins and is £8 for a family day ticket. Taxi from city centre to hotel is around £8.
There is also a garage next to the hotel which we used to get snacks for the kids.

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Comfortable Stay

By

Апрель 14, 2017

club

Wonderful experience whilst my stay at HI in the city of Edinburgh, every service provided was up to the mark.

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Value for Money and great food!

By

Апрель 14, 2017

I loved the room size and view from the room. The food quality was superb and staff was very polished. As usual the cleanliness of the room was up to date and the interior was also good.

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