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Rated 4.1 out of 5 by 364 reviewers.
Rated 5.0 out of 5.0 by : Comfortable bed and great service. : Comfortable bed and great service. Comfortable bed and great service. Comfortable bed and great service. Comfortable bed and great service. May 25, 2016
Rated 1.0 out of 5.0 by Very disappointed I did book our stay thru a 2nd party site. But that still should not matter with having false information and rude staff members. First my reservation showed having free parking free shuttle. I got charged for parking for the week . I called front desk that room phone didn't work. Air didn't work. No one did anything. All we got was a coupon off our cab ride Saturday morning. Then was told shuttle runs ever half hour on the hour at the air port. We waited for over an hour for a shuttle and when we called we were told he (the driver) came and didn't see us standing there. There was 7 of us standing how could you not see us. Then was told that we were wrong he was there. He was the front desk person who said this too us an said we were mistaken. I am very disappointed in the whole stay and don't know if I'll ever stay with a holiday inn again. May 23, 2016
Rated 2.0 out of 5.0 by not the worst place I've stayed We reserved a larger King room. The main room and bed were comfortable, but the bathroom is one of the tiniest we have encountered. We expected jet noise from O'hare and it was there. But, we were surprised by how much we could hear in the adjoining rooms. And the hallway noise was terrible, even in the wee hours. The last day of our stay, maid service was very late. All in all the room wasn't bad, but we expected more for the price and for the franchise name. We neither recommend nor condemn. Take your chances like we did. P.S. the street number is NOT 1000, but 1700 Busse Road. Make it right on the website!!! May 23, 2016
Rated 5.0 out of 5.0 by Excellent service The customer service experience was awesome. The front desk people is really friendly and they give the extra mile. The room was really confi and clean! May 18, 2016
Rated 4.0 out of 5.0 by Comfortable bed and great service Very nice hotel and staff, Good Bar and food. My company uses this hotel for all work related stays in the Elk Grove area. May 16, 2016
Rated 5.0 out of 5.0 by great lobby service very courteous and professional staff. The atmosphere in the lounge was inviting. The food was excellent and drinks were great as well. Service at the bar was slow but accurate and courteous. May 16, 2016
Rated 5.0 out of 5.0 by Warm Welcome and Great Stay We were greeted by the staff as old family friends. It was great to be remembered so fondly. We used the pool each evening we were there, and the water's temperature was just right. Great for a business or leisure stay. May 13, 2016
Rated 5.0 out of 5.0 by good rest stay Place is perfect for people from out of town, kitchenette makes you feel at home and miss nothing. Like to hear the TV while using the bath but thats a bad habit back home May 9, 2016
  • 2016-05-27 T16:13:14.232-05:00
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