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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.2

based on 539 reviews
88%
Recommend This Property

Ratings Breakdown

539reviews

  • 5 Stars
    291
  • 4 Stars
    137
  • 3 Stars
    59
  • 2 Stars
    40
  • 1 Stars
    12

SHort STay

By

March 28, 2017

club

I have stayed at this location on a few occasions for business. The hotel staff is wonderful. I ate only once and the food was just OK. but the hotel staff was friendly, the rooms were clean.

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Holiday Inn Springfield South, Enfield

By

March 27, 2017

This is a good place to stay. Great rate and you can avoid the pain of Springfield. It is right next to 91, you can go anywhere from here. It's safe, especially for those traveling alone. Friendly, decent amenities on site to keep fit. The staff is very friendly and they are quick with both check in and out. The restaurant staff is very nice, the food is average for dinner, if you are traveling and looking for something it is fine - hot and tasted fine. The menu is limited. If you have adequate time one exit back into CT will get you any food you are looking for. Don't let the restaurant comment keep you from staying here - it is just advice to keep your expectations in check with what is offered.

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Good stay

By

March 21, 2017

club

Average good stay.

Breakfast could be improved.

The heater/AC could be improved .. works but keeps on tuning off and on.

Slow drain in bath tub.

Else room itself was good.

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Stay in Holiday Inn Enfield

By

March 19, 2017

I had a very good stay in Enfield. Customer Service was good and I would recommend this hotel.

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Old Hotel in need of an overhaul

By

March 15, 2017

The staff and management of this hotel was great, very helpful, pleasant. The hotel itself needs work. Don't call something a suite when it is just a large hotel room. Update the bathrooms including the broken wall tiles, rusty looking pipes, terrible door on bathroom -- and this is in a suite. The breakfast cost $12.95 and it was cold and stiff and almost tasteless. Everything should be half the cost it is for the quality you get. However, our bed in the suite was comfortable. We brought our own pillows. The place seemed clean.

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Great Value

By

March 14, 2017

club

Our stay was very enjoyable-great hotel for great value!

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Business Stay

By

March 13, 2017

Good stay good staff plenty of amenities, it was a good locationn for what I needed

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CG in JT

By

March 11, 2017

Great value, excellent staff. Convenient to Enfield and Hartford, CT as well as Springfield, MA.

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Friendly Staff

By

March 09, 2017

club

The people at the front desk were incredibly friendly, helpful, and welcoming.

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Exelent stay

By

March 08, 2017

club

Found the first person I interacted with to the last very friendly and helpful. Not all pet friendly places staff are good with dogs so was very impressed and please with the way they treated my dog and myself not looked down on. Rooms and public space very clean and well light.i look forward to my next stay at this location.

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Great Staff and Comfortable Bed

By

March 05, 2017

Cindy and Robert Go out of there way to make me feel welcome each week. Great Staff on front desk.

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Great food, needs to work on cleanliness

By

March 04, 2017

club

The restaurant has wonderful food. All time favorite has to be the panini sandwhiches and pub chips. I would advise to making sure every part of the room is clean. This includes the drawers.

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