Rated 4.5 out of 5 by 105
Rated 2.0 out of 5.0 by Hoan Vacation
Having worked for Holiday Inn for 14yrs in the 80'swasdisappointed in the service of the hotel. Understand Family Reunions and Baseball, Softball Teams you should prepare to staff your hotel guest in the dining and bar area. Went to have dinner no hostess,seated ourselves, and all tables were dirty. Waitress finally came apologized for getting to us. Having worked in banquets for so ling there should of been more staffing and not a site of a busboy with all the dirty tables. Very dedicated to Holiday Inn but I would think twice in booking with a booked hotel on a summer weekend because staffing is an issue to the paying guest who doesn't want a buffet
June 24, 2014
Rated 5.0 out of 5.0 by Investigator Good nights stay
The staff at this Holiday Inn were very friendly and helpful. The room was good and the breakfast in the restaurant was very good.
June 22, 2014
Rated 5.0 out of 5.0 by mistyb0814 Beyond my expectations
This was a very nice place to stay. We had a small child with us and it was very GREAT. I would recommend this hotel. We were in the area to go to the aquarim and it's only 10 miles from it and the price was very reasonable.
June 18, 2014
Rated 5.0 out of 5.0 by Nana H. quiet, clean, safe
It was very important to find a hotel that I felt safe at while traveling with my 10 year old granddaughter. I felt totally safe and comfortable during my stay here. I will stay here again when I'm in this area. I always choose Holiday Inn Express when traveling.
June 15, 2014
Rated 4.0 out of 5.0 by Sage2013 Good Hotel & clean room.
Overall, we had a good experience at the Holiday Inn near Cincinnati Airport. The hotel room was clean, with excellent sleep quality and peaceful night. The pool was clean, and the hotel staffs were very friendly. I would recommend this hotel to my friends.
June 11, 2014
Rated 5.0 out of 5.0 by CMCALHOTEL Nice
Enjoyed my stay. I stay in Holiday Inn family hotels for all my business because I always know what to expect.
June 10, 2014
Rated 3.0 out of 5.0 by Dano683 Nice location and room
The room was great. Front desk was friendly and efficient. I left a belt. I called housekeeping. I have yet to hear back.
June 8, 2014
Rated 5.0 out of 5.0 by CCmuehling Just stopped for the night and left early the next morning.
For that short stay the staff was friendly and accommodating. Did not experience any unpleasantness.
June 7, 2014
Rated 4.0 out of 5.0 by KD5880 Nice hotel
We really enjoyed this hotel, but could not figure out why the bathroom smelled like mildew until the following morning when we took showers. The shower curtain had mildew on it and made the bathroom smell awful. I'm surprised that housekeeping didn't notice it. I mentioned it to the front desk upon departure.
Other then that, our stay was very comfortable.
June 4, 2014
Rated 5.0 out of 5.0 by BeanMS Great Location to the Airport, Beautiful Property and Great Customer Servi
I've stayed in many Holiday Inns/Holiday Inn Express across the country and this one by far was the BEST! The ambiance is nice, rooms are spacious and clean, onsite bar and restaurant, beautiful waterfall and setting in the lobby, beds are comfortable, food is good and the staff was absolutely fabulous!! Chose this hotel if you're in the Cincinnati area and need to be near the airport.
May 31, 2014
Rated 5.0 out of 5.0 by jen40 Great Motel
This was by far one of my most pleasant hotel stays. Clean room, friendly staff!
May 30, 2014
Rated 4.0 out of 5.0 by TURTLE74 Clean rooms and good value
I would recommend this for friends who want to visit Cincinnati, but not pay a lot of money. The staff were friendly and efficient, and the hotel is close enough to the airport, restaurants, and the riverfront. The pool was clean and had nice exercise room. The only thing I didn't like were there was no refrigerator in the room. If you like a hard mattress you'll enjoy, but not if you prefer a soft mattress.
May 29, 2014
Rated 5.0 out of 5.0 by CliffyH Excellent Hotel
Wonderful place to stay. Easy access to the city as well. Nice pool and great workout room with top notch equipment.
May 29, 2014
Rated 3.0 out of 5.0 by Abingdon1980 Fastest check-in ever
Kyle was wonderful to work with. He provided the fastest check-in process I have ever experienced at a hotel and was super friendly. He was also able to accomodate us with toiletries that we did not have with us.
The only downside was that we did not get the bed configuration we requested. I booked through the national IHG phone service and was told I was reserving a room with a king-size bed. It turned out to be two double beds. But since we got there at midnight and were tired, I didn't complain.
Overall everything was good. It was not the most up-to-date Holiday Inn I have been in, but it was clean and the staff was wonderful. Also, the location is convenient - right off the loop.
May 22, 2014
Rated 4.0 out of 5.0 by Cincyoneday Decent accommodations
Location was convenient, bed and room were comfortable, but was kept awake due to the constant filling of the toilet tank. Most likely a slow leak, that would cause the toilet to begin filling and then squeal when it shut off and this went on all night.
Restaurant breakfast buffet was average and a bit pricey.
I would likely pick another hotel in the area on a return visit.
May 20, 2014
Rated 4.0 out of 5.0 by bigdaddy764 poor housekeeping on the suite-level rooms
2 out of the 4 days I had to call to have my room serviced, despite not having the do not disturb sign out. On the second occasion, I called the front desk to verify housekeeping was still working, and finally at 7 PM I went down to front desk to ask that my room be serviced. This ruined my ability to relax on Sunday as most of the day, I was waiting for housekeeping to come and clean. The room was finally cleaned by 8 PM. As this occurred 2 out of the 4 nights I spent at that location, I should be credited at least one night in points to make up for the loss of relaxation.
On another note, as a platinum member, I am supposed to receive upgrades, if available. I had to ask for an upgrade before I ultimately received one.
May 17, 2014
Rated 4.0 out of 5.0 by Kelken Great Hotel & Super Service!
This hotel is great! The staff is really friendly and helpful.
The room was very clean and bed was comfortable.
However we had a problem with the air conditioning.
It never really got cool in the room all night.
That thus caused us a problem sleeping well.
When i mentioned it to the Front Desk in the morning they said i should have called them, because they have a over ride button for the AC. So just keep that in mind for your stay.
Restaurant was SUPER!! Very good food & waitress was outstanding! Overall great stay!
April 30, 2014
Rated 4.0 out of 5.0 by Staremaster Nice hotel, front desk not that great!
Hotel is nice & comfy. Front desk people not to swift. They did not seem to care if you were IHG Rewards or not. They didn't acknowlage that I was anything let alone platinum.Other than that hotel is great, very easy for travel.II
April 27, 2014
Rated 5.0 out of 5.0 by cntlose Great Place to Stay
We stayed for one night before flying out of CVG. For this being an airport hotel it is extremely nice! The lobby is like one you find at a Hyatt or other high dollar hotel. The lady at the front desk was very friendly and took care of all our needs. We ended up talking to a very nice cleaning lady for several minutes and you would have thought we were old friends.
The room was very nice and well decorated. Very comfortable bed and pleasing surroundings.
We did not eat at the restaurant so I can not say anything about it. Looked nice and the staff was friendly when we looked over the menu.
The workout room was nice and clean and even had some free weights!
April 20, 2014
Rated 5.0 out of 5.0 by Shan23 Excellent hotel
The staff was very friendly, the room was very clean and the beds were very comfortable. Great location to stay being that it's close to the airport.
April 6, 2014
Rated 1.0 out of 5.0 by Alpine1122 It was horrible
Room seemed very old, like 70's.
Jet tub was hard to understand how to operate. There was no instruction, so I had to call a front desk, then someone had to come to our room. I had to twist a jet timer on a wall where it was hard to find from the tub.
Jet tub did not drain the water. I called the front desk again, and maintenance guy came, but he could not fix the problem.
As a result, I paid extra money to stayed in a jet tub room, but I was not fully enjoyed. AND I had to see the dirty soapy water everytime I got in the bath room.
In the morning, when I checked out at a front desk, I explained the problem, but the person just say "sorry, we will fix it next time."
No room rate adjustment or anything.
I will NEVER go back to this hotel again.
April 2, 2014
Rated 5.0 out of 5.0 by louie192 GREAT!!
I was there for a week, always was greeted with a smile by everyone!!
March 31, 2014
Rated 5.0 out of 5.0 by jackh41 5 STARS from me
Outstanding service, attitude of employees also outstanding, I would highly recommend this hotel. Also very convient to airport and they offer outstanding shuttle service and you can leave your car parked at hotel,.
March 30, 2014
Rated 5.0 out of 5.0 by kilbogie Great spot
This is one of the best holiday inns we have ever stayed in!! The service was fabulous and the accommodation wonderful. Ate in the restaurnat --delicious. Ambience and amenities are terrific!
March 30, 2014
Rated 4.0 out of 5.0 by KJLA Staff was outstanding
I do not believe I have ever encountered a more courteous staff anywhere from the restaurant to the banquet staff.
March 12, 2014
Rated 5.0 out of 5.0 by Chuckn Holiday Inn CVG
Excellent customer service
Newspaper at door
Comfortable rooms and allows ability to work in the room
March 8, 2014
Rated 5.0 out of 5.0 by wejemel overall a great place. we will stay again.
Great place. Very quiet except for the pool area and that w because of unruly children with worse presents. Breakfast was great. Bacon was amazing. Bed were comfy and clean. Bathroom was clean and nice. Shower actually had hot water abd pressure. :-)
February 26, 2014
Rated 5.0 out of 5.0 by Earthling_ Good service (and location)
I stayed here because I needed to be close to the airport to catch an early flight. The staff was very friendly and helpful. I did not have a chance to experience all of the amenities, but the place does look great. If you're flying out of or into CVG and are looking for a close by hotel with good service, this is your place.
February 24, 2014
Rated 5.0 out of 5.0 by ACLS Great place to stay
We love staying there the night before we fly. Hassle free and great people who work there.
January 17, 2014
Rated 5.0 out of 5.0 by DougM CVG
This is a great hotel and a great location. Directly off the main Interstate, close to the airport, and very close to many freight forwarders, if you are in the logistics business. Staff is second to none - Molly is great if you need a business meeting set up. The front desk staff, no matter what time of day, always a smile and a hello. The cleaning staff always seems to stop and say hello - and you feel as though they are sincere. Very nice exercise room, swimming pool, and a great bar staff. Keep it up and possibly use this hotel as an example on how to treat customers.
December 24, 2013