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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.4

based on 746 reviews
93%
Recommend This Property

Ratings Breakdown

746reviews

  • 5 Stars
    486
  • 4 Stars
    172
  • 3 Stars
    39
  • 2 Stars
    33
  • 1 Stars
    16

Super Frühstück für amerikansiche Verhältnisse

By

August 23, 2017

club

Superfrühstück für amerikanische Verhältnisse
Lage war für geschäftliche Zwecke komfortabel
Kostenloser Airport-Shuttle sehr gut
Mitarbeiter freundlich und bemüht
Preis-Leistung schlecht

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Nice room, accommodating and helpful staff.

By

August 21, 2017

club

Traveling with kids can be difficult but Holiday Inn with it's helpful and accommodating staff and the amenities offered make it easy. Their staff really go the extra mile.

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Well Managed hotel

By

August 20, 2017

All areas of the hotel kept up and taken care of.
Thank you to the staff and managers.

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Dirty sheets and no blankets available

By

August 15, 2017

club

room not clean, sheets not clean, very disappointed

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Nice clean play to stay

By

August 15, 2017

club

This hotel is a good location for visiting the Creation Museum and the Ark Encounter. The lobby with its fountain was beautiful, though we didn't have time to sit there and enjoy it. It would have been nice if there was a complimentary breakfast. We had to have one of us make a run out to pick something up for all of us every morning, as we didn't want to spend a fortune on the hotel breakfast. The rooms were clean and pleasant and the beds were comfortable. We had to ask for towels every night, as the maid would only leave a couple towels for the 4 of us. Then we'd have to wait an hour or more for them to be delivered. The pool was small and always crowded, so I didn't try that as I'd hoped, but I guess that means everyone liked the pool.

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Great service

By

August 12, 2017

club

Great staff, friendly great service, and good food in the hotel restaurant,
location is okay as long as you have a car, walking to anywhere is not great, due to being located in an industrial park.

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Close to the airport

By

August 06, 2017

Hotel shuttle can get you to the airport in about 5 minutes.

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Very Nice

By

August 05, 2017

club

A little pricey but I did walk in with no reservations. Everything was clean, updated and very nice. The people were terrific.

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Stay

By

August 05, 2017

The hotel was clean and friendly. Will stay there again.

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Great service and staff

By

August 05, 2017

club

Really enjoyed the room cleanliness and service provid3rd by the staff. They were always very friendly. The rooms were also spacious and comfortable.

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Bad housekeeping serivce

By

August 04, 2017

club

We stayed 3 nights at this hotel. The housekeeping staff only cleaned our room one time. They did not replace the bed linens but simply tucked the old ones back under the mattress. We also found an old discarded shoe insert under a table, clearly indicating that nobody had swept there.

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total service

By

August 04, 2017

club

overall an excellent place to stay. only criticism in not enough handicapped parking close to the entrances/exits!

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