Rated 4.0 out of 5 by 35
Rated 1.0 out of 5.0 by Thito No clean up room, uncomfortable room.
Only good location to go to messe.
I stayed 7 nights for my business, but my room didn't cleaned up. They just changed the towels. They left dirty cups on the table or put them on the floor near the door. The staff didn't know until I went to the reception and complained face to face. I asked them two times by phone. But they didn't trust me what I said. Then I picked coffee cups and glasses up to the reception and took the manager to my room. Then they noticed how dirty my room was. It was too late. I left there on the next day. Also I asked the reception(concierge) some places where I wanted to visit for the references of my business. But they said "I don't know". That's all. They were completely not friendly. I didn't hear any apology from any staff at all. They just said their house keeper did. I don't recommend this hotel to my friends.
I chose this hotel, because Holiday Inn Dusserdolf was great. All stuffs were kind, friendly and great, the room was very comfortable. I trust the quality of Holiday Inn. But Holiday Inn Essen City Center was terrible.
February 6, 2014
Rated 4.0 out of 5.0 by Chrismz Had a good stay
During me stay at holiday in, I had a good sleep and cleaned room.
Also the service at reception and Bar was very good.
December 16, 2013
Rated 5.0 out of 5.0 by Rinus50 a warm welcome as always
It was a pleasant stay in the Holiday Inn in Essen, Germany. Friendly people, good room. Just as always a warm welcome.
December 2, 2013