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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 410 reviews
96%
Recommend This Property

Ratings Breakdown

410reviews

  • 5 Stars
    314
  • 4 Stars
    68
  • 3 Stars
    13
  • 2 Stars
    8
  • 1 Stars
    7

Excellent Customer Service

By

July 23, 2017

club

The second I walked into the hotel I was greeted by the very friendly front desk attendant. Every staff member I met greeted me with a smile and everyone was very courteous. The hotel itself was very clean and well kept; including the rooms. Coffee was served promptly at 5 am, which worked very well with my work schedule. I appreciated the fact that they offer complementary water at the front desk. I feel like all my needs were met.

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5700 mile motorcycle adventure

By

July 23, 2017

club

Very nice hotel. If in the area will stay there again.

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Great location

By

July 23, 2017

platinumelite

This hotel is located close to highways and has dining options close by. The property is newer and staff is friendly. Rooms are clean.

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Nice clean room and friendly staff

By

July 19, 2017

platinumelite

The hotel was very nice. As a business traveler, the fitness center was underwhelming. The space is very small and the equipment was lacking in comparison to other Holiday Inns I've stayed at.

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COMFORTABLE BED AND GREAT SERVICE

By

July 18, 2017

club

I SLEPT VERY WELL. THE STAFF WAS GREAT, FRIENDLY AND ATTENTIVE.

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It was a nice stay

By

July 17, 2017

It was a nice stay. At the price we paid it would have been nice to get a free breakfast. But besides that it was clean and little noise. The people were excellent to interact with.

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dining room

By

July 15, 2017

We were disappointed that we never saw anybody in the dining room or at the bar. It made us wonder what was wrong with it. The overall stay was great.

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great service

By

July 14, 2017

great hotel, and nice personal. I will recommend this hotel .

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Great place to stay

By

July 14, 2017

club

We always stay at Holiday Inn Express when possible when we travel. Our 10 nights are very similar but I have to say several of the HIE were not originals and you could tell the differences. The beds and pillows were not as comfortable and the buildings were not as nice. I was disappointed when we arrived at one of those.

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Excellent Restaurant (Kem's), Great Experience

By

July 13, 2017

club

This was a very positive experience (and one of the first reviews I've every written for anything)!
From the front desk staff, to Michelle at the bar, to our room service experience, and especially all of the food, this was a great stay.
It peeves me to be charged for WiFi, but it was free here, along with a full, delicious breakfast.
We will definitely be back!

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family fun near st louis

By

July 11, 2017

club

we enjoyed our stay at the Illinois location near st. louis. Our family including 2 teen agers really enjoyed the hotel pool and fitness center.

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Excellent staff

By

July 07, 2017

club

Front desk staff was friendly and courteous. All our preferences were met.

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