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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 660 reviews
90%
Recommend This Property

Ratings Breakdown

660reviews

  • 5 Stars
    358
  • 4 Stars
    192
  • 3 Stars
    67
  • 2 Stars
    22
  • 1 Stars
    21

Enjoyable stay

By

July 20, 2017

club

I have already reviewed my stay and commented on my night in the function room.

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Spa weekend break

By

July 19, 2017

club

Spa experience was great. treatments by Gemma absolutely amazing. staff friendly, polite and helpful. Great staff Team. Sofa bed leaves a lot to be desired

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Good service

By

July 19, 2017

club

Unfortunately the lunch wasn't the greatest one but get discount from bill after a small conversation ...

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Family overnighter for Paultons

By

July 17, 2017

club

Excellent overnight stay. Very comfortable and good facilities as expected. Fantastic breakfast and overall great value

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A Relaxing couple Of days

By

July 14, 2017

club

Well worth the cost for a pleasurable family stay and for easy accessable local attractions available in the area.

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Happy weekend

By

July 12, 2017

club

Staff were welcoming food was great swimming pool was child friendly and rooms were clean

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Business Trip

By

July 09, 2017

club

This was my first stay at this hotel. initial appearance was good on arrival.

The room allocated was clean but road noise could be heard at night.Bed was a bit firm and strangely the pillows very soft.

Not much more to comment on the food at the restaurant was okay nothing special and the available drinks at the bar were sold at London prices.

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Straight forward excellent quality stay

By

July 07, 2017

club

Facilities are excellent, clean and staff are quick to help and very friendly. The hotel has a very relaxed atmosphere.
Would stop here again anytime I am visiting the area.

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Good hotel

By

July 05, 2017

club

Staff and the accommodation excellent but spoilt by being charged extra for breakfast . This being the only hotel in this area doing so.a

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a good experience

By

July 03, 2017

club

Overall - good attentive and pleasant staff.
Pool conditions were good.
Bar is adequate but expensive.
Check-out was poor, not enough staff present at rush hour

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Very relaxing

By

July 03, 2017

platinumelite

Very relaxing visit to the area combining business and pleasure

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hotel sympa

By

June 28, 2017

pour une étape c'est un hotel parfait, pour visiter ou tourisme ce n'est pas l'endroit ideal

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