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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.2

based on 420 reviews
89%
Recommend This Property

Ratings Breakdown

420reviews

  • 5 Stars
    239
  • 4 Stars
    103
  • 3 Stars
    36
  • 2 Stars
    20
  • 1 Stars
    22

Clean and comfortable

By

March 28, 2017

club

Room was clean, efficient, and my stay was pleasant. I plan to stay again on my next visit to the area.

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Very nice staff

By

March 22, 2017

club

Nice sized rooms, very dirty, the beds are very small (not queens like advertised), breakfast area and breakfast were very good, hotel staff were very nice, pool and pool area were ok.

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Very Clean Hotel and GREAT service

By

March 22, 2017

Enjoyed our stay at the Holiday Inn Farmington Hills. Everyone was very nice and helpful. Room was clean, bed was comfortable.

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Adjuster

By

March 22, 2017

club

The staff is overwhelmingly helpful thank you very much and made a very pleasant stay

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Business Trip

By

March 20, 2017

club

Very good stay. Clean room, very comfortable bed.

The climate control did not work well and the breakfast was bland without much selection.

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Comfortable but very dated rooms

By

March 17, 2017

platinumelite

Good ;location,very nice staff, very dated room decor. Hotel needs to step up room decor to IHG quality .

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Decent but Dated

By

March 15, 2017

Clean hotel decent internet, the size of the room is the big plus with this hotel other than that nothing blew me away or was a major disappointment.

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Clean, customer service, and price gouging

By

March 15, 2017

club

The bedding was dirty smell like urine, the tub was dirty, the price was too high. Two of the front desk personal where outstanding (african american male and a african american female) along with the african american male house keeper.

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Holiday Inn

By

March 13, 2017

club

Service was friendly and enjoyed the staff. I was surprised had to make a pull out bed and thought the blanket was not enough for sleeping. Pull out bed was very uncomfortable

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Clean and very comfortable friendly staff

By

March 13, 2017

club

Had the suite. It was beautiful. Very comfortable bed

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Great stay

By

March 13, 2017

club

Storms knocked power out in the area for four days. I needed a warm place to stay on a budget and this hotel exceeded all expectations. Room was very clean and comfortable. Staff was great and I slept great for the first time in days

Posted byHotelStaff
March 14, 2017
I want to thank you for the great feedback. It was our pleasure to be of service. We look forward to welcoming your return.
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Thermostat completely ineffective

By

March 13, 2017

Room was too hot all night despite thermostat set for 68F. room was 72F, would not cool down, window would not open, blanket was very warm.

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