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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 946 reviews
83%
Recommend This Property

Ratings Breakdown

946reviews

  • 5 Stars
    520
  • 4 Stars
    205
  • 3 Stars
    102
  • 2 Stars
    63
  • 1 Stars
    56

Great Stay!

By

July 20, 2017

club

We accidentally booked a room at a nearby Holiday Inn Express thinking it was pet friendly and found out the hard way it was not. After a long day on the road, we needed to stop for the night. The other property recommended Holiday Inn Fayetteville and I immediately got online and made a reservation. Check-in was a breeze and staff was nice. The pet fee is lower than many competitors. We were given a great room in the back of the hotel near an Exit and the Pet Exercise area. The room was unique because it had tasteful tile with throw-rugs. This seemed very smart to me as a way to accommodate pets. My dog is not very heat tolerant so the tile was a double bonus for us in July! We were also pleased to have a restaurant on-site. The appearance of the restaurant is rather unremarkable but staff is welcoming and friendly. The menu was rather limited but had all of the basics. Our food came out at proper temperature and was presented nicer than many restaurants I have been to. Our waitress, Neicey, found out our daughter likes Amy Winehouse so she serenaded her with a chorus of one of Amy's songs. The breakfast staff also very welcoming and efficient so Neicey was not a "fluke". We make the trip from VA to FL multiple times a year and will definitely stay in our new favorite hotel in Fayetteville next time!

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Stay on the ground floor

By

July 19, 2017

club

Only 1 elevator for this facility and there is no a/c in the hallways

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AWESOME EXPERIENCE

By

July 19, 2017

Holiday Inn I-95 South was the host for our family reunion. All of my family loved the hotel and amenities. The banquet was absolutely wonderful and the staff helping to set up everything was very professional. Brittney Kneels, the front staff, (Day and Night) shifts were excellent in assuring our family members were taken care of. Thank you for helping make this the best reunion ever.

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Great Staff

By

July 16, 2017

Staff was great. Location to highway on/off ramp makes for great stay and value is great

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Great place to stay

By

July 15, 2017

Had clean rooms and customer service was friendly and on point.

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Great staff, comfortable bed

By

July 15, 2017

club

My overal view is one of satisfaction. I would recommend Holiday Inn for vacation stay as well as events and business. The staff work very hard to make sure we have what we need with a smile they are very professional and courteous.. The beds are wonderfully comfortable. We will be returning for future events.

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Worst Holiday Inn in Fayetteville, NC

By

July 12, 2017

Terrible run down old property hasn't been updated in 30 years, very moldy smell in the building. .. Oh yes, one elevator for 600 plus rooms.

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Comfortable bed, clean room and great service

By

July 12, 2017

I have stayed at this hotel for the past three years when I travel for vacation and they always provide the same high level of quality I expect from a Holiday Inn. Clean rooms great customer service, can't ask for more. Thank you.

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Quiet and great service

By

July 11, 2017

club

Staff was very helpful and cheerful, even managed to provide a room so we could keep an eye on the motorcycle from our 1st floor window. Breakfast was good. Pool relaxing, could have used a little bit more TLC. Towels offered in pool area a very nice touch.

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Reasonable

By

July 10, 2017

Don't order a 12 inch pizza. You will get 2 - 6 inch instead. Just not the same.

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Fayetteville stay

By

July 10, 2017

club

Hotel was worn down and had no polish. We could bit find the entrance due to construction and no signage.

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Nice,comfortable stay

By

July 10, 2017

club

After a long day on the road this hotel was a welcome suprise.

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