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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4

based on 1089 reviews
80%
Recommend This Property

Ratings Breakdown

1089reviews

  • 5 Stars
    551
  • 4 Stars
    254
  • 3 Stars
    123
  • 2 Stars
    97
  • 1 Stars
    64

Clean and Comfortable

By

October 15, 2019

platinumelite

Although the outside of the building of the Gateway Holiday Inn got a new paint job which is too stark and cold, the inside check in counter is warm and friendly! Though we did not get what we ask for on the reservation 3 months in advance, we did get the 3rd floor next to the elevator. After a second attempt to get key cards to work in the door, the room was clean and comfortable. Sheets and pillows very soft and snuggly. Since we have had too many previous service bad dining experiences at this hotel we went elsewhere for dinner. It was too bad to see that spacious dining room and bar area empty on a Friday night.

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