Rated 4.2 out of 5 by 136
Rated 5.0 out of 5.0 by Gjean Comfortable bed and clean room
Stayed for two nights, and would recommend this hotel. Very clean, staff was pleasant, and the location was close to shopping and dining.
March 31, 2015
Rated 5.0 out of 5.0 by ken627 Good place to stay
Everything at this hotel was very good. Breakfast buffet was tasty and the service was very friendly.
March 30, 2015
Rated 3.0 out of 5.0 by Johnob1 Prefer Express locations
Typical great HI rooms, Breakfast staff was great, evening desk staff was weak - 1 new hire and 1 that needs to go.
March 30, 2015
Rated 5.0 out of 5.0 by shaker77 comfortable bed but noisy highway
Staff checking in should be more attentive to what Customer was asking about. If didn't understand question then should have asked for clarifying.
March 28, 2015
Rated 4.0 out of 5.0 by JPone8 One Night Stay
We have stayed at this hotel a couple of times. The hotel is always clean and the staff is friendly. The location is good because there are many places to eat and shop in Florence. There is another IHG hotel a few miles down the road that is actually closer to where we needed to be but this one is worth the few extra miles because it is much cleaner.
March 24, 2015
Rated 4.0 out of 5.0 by Notmadbutwondering Get the name and exact details when calling...
Hotel was clean and secure. Nice stay and room was good. Had a towel that should have been discarded, it was frayed and shredding. Surprised it was left in the room for use, was "rag" condition.
If you call the hotel for rates pay close attention to the price you are quoted and
record all information.
Our stay was good, and facility was above average.
March 18, 2015
Rated 1.0 out of 5.0 by daniel56 Misleading staff.
At check in we realized the cable was out and told the desk about the problem, after being told several times all evening that it would be on any minute, we went on to sleep. when we checked out it was still off!! Coffee pot in room did not work, and the Bar/Lounge was not open for us to use. we had to rent a taxi to go to another bar, costing us much more money. beds were hard and uncomfortable, Interstate and airport noise was a bother all night...
March 11, 2015
Rated 5.0 out of 5.0 by Sjenary staff and room was perfect
Amanda & Britney were awesome and went out of there way to make sure I had everything I needed. The room was also spotless and very comfortable
March 9, 2015