Rated 4.6 out of 5 by 256
Rated 5.0 out of 5.0 by Gus Ruiz Great Experience
By far one of the best Holiday Inn if not the best. I am a business traveler and have spent nearly 80 nights this year alone. Amir, Angelica, Wendy and the entire staff are excellent ambassadors of guest satisfaction. Amir did everything he could to give me the best room in the house. Wendy and Angelica and another young lady in the front desk with dark hair were representative of a customer service culture pervasive throughout the property. Great job, the food in the restaurant was frankly average if not below. Michael did stop by my table but at that point I didn't want to engage. Again mediocre food and I couldn't get bread rolls; my server said get them from the carving station and the carving station said to get them from my server. This went on for a while until I gave up. Great hotel nevertheless!!! Thank you
August 30, 2015
Rated 5.0 out of 5.0 by Lissi Excellent value in so many ways!
I travel to Ft. Myers town center about once a month to visit my son who attend FGCU. Would NOT stay anywhere else. Easy check-in process, excellent customer service, clean and spacious room and super breakfast!
August 26, 2015
Rated 5.0 out of 5.0 by MV57 My weekend away
I wanted to keep the weekend as inexpensive as possible so I choose a hotel that had a shuttle to and from the airport. I was very happy with my choice. This hotel has a contemporary décor which I like and the staff was wonderful and accommodating, Every staff member was friendly and wanted to make sure my stay was everything and more. Even though I was not near the ocean, I did not miss it because of the great staff and the accommodations here. The bed and bedding were wonderful and I had no problem sleeping and I felt great when I woke. The area around the hotel is quiet and peaceful.
If I ever need to get away for the weekend or longer, this hotel and staff would top my list.
August 19, 2015