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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 513 reviews
89%
Recommend This Property

Ratings Breakdown

513reviews

  • 5 Stars
    306
  • 4 Stars
    126
  • 3 Stars
    26
  • 2 Stars
    27
  • 1 Stars
    28

Comfortable stay

By

April 28, 2017

club

Very relaxing. In town for company training and the place was quiet and I was able to get some rest.

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Disappointed ihg member

By

April 24, 2017

platinumelite

The room was not as clean as it should have been. There was trash and little pieces of debris behind the corner chair. Disappointed

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DFW Airport

By

April 21, 2017

Clean, comfortable hotel conveniently located near DFW airport

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Weekend stay

By

April 21, 2017

Beds where good soft pillows nice decore staff needs a little work same more interested in staring at the computer then greeting guest and checking people out when you buy something from the pantry

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Great stay for overnight from DFW

By

April 20, 2017

Located close to airport. clean and nice staff. I recommend this location.

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Comfortable and friendly

By

April 20, 2017

platinumelite

Your staff Rocks! Your product is very consistent.
Thanks for a wonderful stay.

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Great Staff

By

April 16, 2017

It all starts with Allie and Jasmine greeting you at the front desk.
Then there's the One Cafe staff
Kyandra, Sami, Heather were they are the A Team! Always a wonderful stay.
Thx!

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Great service

By

April 16, 2017

club

Would recommend to anyone great service good food great location

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Comfortable bed and friendly service

By

April 16, 2017

club

Had a great stay and enjoyed the friendliness of the staff. The food was good as well and had no issues with my room or at check in.

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Don't stay at the Holiday Inn at DFW

By

April 13, 2017

platinumelite

We were given misinformation from the moment I called about the shuttle upon landing.

We were told to go to a certain place to wait for the shuttle, but that place was wrong.

The shuttle took twice as long as I expected.

I was not greeted upon arrival, nor was my status level acknowledge.

I had to ask for my 500 points upon arrival.

When I complained about the service and problems at regarding getting the shuttle, I was offered a drink (coke) to compensate.

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Excellent service

By

April 12, 2017

platinumelite

The staff from front desk to housekeeping was very courteous and helpful.

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Excellent hotel close to the airport.

By

April 09, 2017

club

By far one of the best airport hotels I have experienced in awhile.

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