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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 502 reviews
90%
Recommend This Property

Ratings Breakdown

502reviews

  • 5 Stars
    331
  • 4 Stars
    104
  • 3 Stars
    30
  • 2 Stars
    21
  • 1 Stars
    16

Great stay overall.

By

August 16, 2017

Always a pleasant stay at this hotel. Just one comment about rewards program. I feel it takes an excessive amount of stays before enough points are available to use for a free night.

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Don't do it

By

August 15, 2017

Facility was very nice. Restaurant and bar was great. Staff was incompetent and measures have not been taken for the saftey of the guest.

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Comfortable bed and great service.

By

August 14, 2017

platinumelite

Always happy with IHG. No issues and great people.

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not bad

By

August 10, 2017

suitable accommodations for a great price. Good service and everything was clean

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Courteous staff

By

August 08, 2017

club

WE were just in and out for one night. Everything worked out perfect for us.

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Not a bad stay

By

August 06, 2017

platinumelite

Only complaint really was the heat in the hallway and elevator and that the the bath tub was pretty small. Otherwise a nice room, comfy bed and comfy pillows. Front desk accommodated an early check in. Thanks!

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Great stay!

By

July 31, 2017

club

Comfortable bed and very clean room. Would recommend to others.

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Holiday Inn Stay

By

July 28, 2017

I was very impressed with the staff, cleanliness and condition of the Holiday Inn @ Fossil Creek. I would highly recommend it.

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Dirty Sheets

By

July 28, 2017

I stayed here with my husband for a couple nights and everything was fine until the last night. I flipped the covers back to get in bed and there were blacks stains on the fitted sheet. I don't know if they were dirty or just non-removable stains but it was definitely unacceptable to put that sheet on a bed for a guest. We asked them to bring us new sheets for our king bed and they brought queen sized sheets. We called again and told them they brought us the wrong size and they brought us queen sized AGAIN! So we gave up and just slept on a flat sheet for the night. That was my biggest disappointment. Besides that, the room was nice, but for the price, they should not have sheets like that available.

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Horrible

By

July 27, 2017

Food gross, hall smells like body odor rooms dirty plumbing didn't work sheets dirty pool was small no towels just horrible

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Clean with great hospitality

By

July 26, 2017

club

The staff was friendly and from the entrance to the room it was very clean. Breakfast was great also.

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recent stay

By

July 25, 2017

As a Elite member I would like to be offered more than 1 snack or 1 drink, maybe dinner or lunch.

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