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Rated 4.0 out of 5 by 364 reviewers.
Rated 3.0 out of 5.0 by Good location, pretty old hotel This hotel was probably amazing 20 years ago. Common areas are a bit outdated but it appears that they are about to update some of that. The room could have been cleaner but the breakfast was delicious! November 26, 2015
Rated 5.0 out of 5.0 by Great Service and Experience Reserved one of the hotel's suites for my daughter's 11th yr old birthday slumber party for a small hand full of her closest friends. My daughter and her friends had a blast and enjoyed the indoor pool and other fun things we planned and organized to do as part of her party. November 25, 2015
Rated 1.0 out of 5.0 by Worst stay of any Holiday Inns Hallway stunk. Complained and got " sorry, no other rooms available " had to smell that in our room all night. Room was worn out .... Run down. This place is stuck in the tail end of wirn out 70's. Felt very uncomfortable and couldn't sleep. Some up to two tickets for the breakfast buffet; guess that was an attempt, good breakfast, however, would rather have my years long savings of points credited. But was told by IHG, as is the typical mode of operation these days, "Oh, Sir. So sorry to hear. Did you tell da hotel? So sorry, Sir. Oh, we can not do that. So sorry, Did. If you know what I'm saying, you know what I mean. November 20, 2015
Rated 5.0 out of 5.0 by Nice stay and knowledgable staff Room ready when we arrived, little time spent checking in, staff very friendly and knowledgable of the area where we were and could get info on what we were asking for. Enjoyed our stay and would stay again. November 16, 2015
Rated 4.0 out of 5.0 by Good value and location Location was great for where I needed to be. A little tricky to find through the mall parking lot, but manageable. Overall good first impression, very friendly staff. Will stay again next time I'm in the area. November 15, 2015
Rated 5.0 out of 5.0 by Comfortalble room, convenient location We have stayed here several times in the past because of its convenient location as we travel, It feels like returning to an old friend's home as we are greeted by members of the staff who remember us from previous visits. November 12, 2015
Rated 3.0 out of 5.0 by Comfortable and Convenient The room was comfortable. Staff was very helpful and overall a good stay. Would stay again. November 12, 2015
Rated 4.0 out of 5.0 by College Visit--Hood College My wife, daughter and I were in Frederick to visit Hood College. We usually stay at Holiday Inn Express because we like the free breakfast and the indoor pool, but this was the closest HI to the college and they had a deal with free breakfast. First the good: The hotel was clean, the front desk staff was excellent and super friendly, the breakfast buffet was outstanding, one of the best we've had, much better than the typical HI Express. Now the bad: we were on the second floor and there was no elevator. Our toilet overflowed and wouldn't turn off, so we had to switch rooms. The Engineer was rude and abrupt when he came to examine the problem. Also, the beds were way too soft for our tastes. November 11, 2015
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